I’m so over this CFA. There is always something wrong with my order, the food is never fresh, the drinks taste funky, the fries have a ton of the “ends” instead of actual waffles, and the fillets just get smaller and smaller. They increased the cost, but decreased the quality. Over. It.
Today we had the very best service at our favorite Chick-fil-A! Every single person was so helpful and friendly and offered to get refills and take trash and we even had our ice cream delivered by a train of 3 people :) Excellent job! And of course the food was great as always.
Went in on memorial day, we got there about 720 and they closed at 8pm. The cashier informed us of them closing early, cool no worries just gonna eat and go. Well then we sat down waiting on our food, another employee came over to inform us they closed at 8pm today... yeah the cashier told me 3 minutes ago. Then the same employee came back about 12 minutes later when I got my food finally and said "we are closing at 8, but if you'd like to finish your food first that's okay"... then came back at 8 on the dot and informed us they were closed so we needed to finish our food... I had a 30 piece nugget, waited for my food and was trying to eat it. The same employee kept coming back every 2 minutes staring at what I had left to eat every pass he made. Listen, I get you're closing early, I'm not trying to hold you up but I had to wait 15 minutes for my nuggets and would like to eat them while still fresh and not after the 25 minute drive home hints me dining in. This employee was pushy and annoying, so I'm not gonna lie I took my time finishing my food because he wanted to keep coming over to inform us of them closing multiple times and then taking stuff from the table... good food, bad respect for a paying customer. Won't be going back to this location after this...
This past Monday, May 23rd, my daughters and I stopped for dinner. It was the usual busy around 7:30pm. At the drive thru, we ordered. The young man that took our order was friendly. The next young girl took payment. My order got confused with another customer, same name. No problem though - fixed the payment issue. We were handed the wrong order at the window, but no problem again because they made a fresh order within less than 5 minutes, and then comped the meal due to "inconvenience", but that wasn't necessary. The individual at the window was extremely professional and courteous! I couldn't stop raving about the service that night. Thank you ❤️ always wonderful customer service and delicious, quality food!!
This is a very fantastic local Oviedo Restaurant. The employees and the service are second to none. Though we don't eat a lot of fried chicken, we do love stopping in for a salad lunch with iced tea. . . . at least I/we get to smell the chicken. The store is always clean and well run. They are good people. We are so thankful to have this Chick-Fil-A here in Oviedo. The ownership, managers, and employees are all to be commended for always making it a most excellent dining experience.
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Love this place, customer services is awesome, the Manager Charlie Fish is so good, the new ice tea The cloudberry sunjoy is great go ahead and try it, other restaurants needs to learn how this Restaurants treat their employees and to be happy and learn customer services rules. Always on point with my orders... Thank you Charlie Fish
The food is always good, the staff is always friendly, and it can get super buay on the weekends.
the app canceled my breakfast order when i got there right at 10:30 to pick it up and manager tiffany was super sweet and helpful and still honored my breakfast order. much appreciated :) great service here!
Always polite and quick! Yancey is the best manager ever. He should be training all chik FIL a employees. Great food as well as great guest experiences!