They used to have terrible service with awful smoothies. They are now under new management that is super friendly and made me THE MOST delicious green smoothie today!
Good smoothies HORRIBLE customer service no help no greeting not even a thanks for coming smh
Went in today to get my daughter and myself a smoothie for dinner.. it was hotter inside the store than outside.. apparently the A/c has broken.. there were 2 young men working and even though their day had to be hard being that hot.. they were not complaining, they showed up to work, stayed at work and maintained professionalism. Kuddos to you both for setting a great example. I hope you boss see this and you both get some credit for your hard work.. I also pray that A/c man shows up tomorrow and that you get a couple fans in the meantime!
Staff is horrible, incompetent and slow. Especially this one short girl with short hair who literally when I see her I just know my smoothie is going to taste terrible she literally blinks at my order like she’s stoned and asks to repeat it like it’s so hard. It’s smoothies. Just smoothies. I work in the area and would prefer a smoothie over some fast food in the area but the staff and inconsistency here definitely make me want to go elsewhere. The management seems poor too as they also are short staffed on the regular.
Staff is horrible, incompetent and slow. Especially this one short girl with short hair who literally when I see her I just know my smoothie is going to taste terrible she literally blinks at my order like she’s stoned and asks to repeat it like it’s so hard. It’s smoothies. Just smoothies. I work in the area and would prefer a smoothie over some fast food in the area but the staff and inconsistency here definitely make me want to go elsewhere. The management seems poor too as they also are short staffed on the regular.
When the smoothies are good, this place is honestly a solid 4.5 stars.So why 2 stars? Inconsistency.Despite the extensive menu, I suspect that they do not actually write down recipes for any of their smoothies. Either that or they do not adequately train their employees to follow these recipes because several times now this location in particular has failed to make their smoothies consistently. Sometimes they're extremely icy, or ratios will be off between ingredients between orders. I mean, measuring cups exist, right?This morning, the Chocolate Elvis I ordered had way too much cocoa powder and barely any peanut butter, meanwhile the PB&J I ordered with no bananas had what tasted like extra bananas and no peanut butter.Oh, and the icing on top? You can't change any ingredients on Uber Eats, and this applies to any Planet Smoothie location you order from. So if you want to roll the dice at maybe, just maybe getting a good smoothie, then I recommend you go here.
I moved to Phoenix and every time I visited Orlando I HAVE to have my smoothie. This location was clean and the staff was friendly.
I definitely do not recommend this place. I got an açaí bowl and it was a runny, soupy, extremely watered down bowl that didn’t have much more flavor than fruit infused water and somehow cost over $11. The only flavor was the over ripe, brown banana. And very, very stale granola. Don’t waste your money!
Please update your Google store hours.
Caution! The employees at this location don’t wear masks, and they don’t wear gloves. I witnessed an employee walk from the back of the store, to the register, and then began preparing someone’s drink.