Drove 30 minutes to this place. The Food was not good. The empanadas were cold and bland. The cafe con leche was cold, tasted old and sour. The arepas were soggy and under cooked. The only good thing there was the customer service.
Very good pandebono
The food is great but not so much the service. They are always slow to take your order
Staff is friendly. Delicious taste and environment is also good. Recommended.
Staff is friendly, Baker and owner are awesome and the prices are very fair.
outstanding place! the best Colombian empanadas in central Florida
Friendly staff, clean facilities, and delicious food.
Bad service, great food. I've been to this 3 times and 2 out of the 3 times it was unpleasant. Why keep the store open till 8 if you dont even acknowledge a customer when you are sitting in the lobby? I understand if people are on break but wow alert somebody to ring a customer out. Not nice people at all but the food is excellent. 3 stars ONLY because of the food.
Had a very unpleasant visit earlier today. I have been to this bakery a handful of times and their goods are sometimes very good, sometimes not but I keep trying it because of its proximity to my home. I was in the mood for chicharrón but the last four chicharrones that were in display looked like they had been there for a long time and were soaked in grease so I asked if they had fresh ones coming out soon and the server said “no, that’s all we have”. I decided to order one chicken and one cheese empanada instead along with cafe con leche. While adding sugar to my coffee, I hear the same server telling the lady that was right behind me in line that there were some new chicharrones coming out in just a few minutes. She must have seen and asked the same thing so WHY was her answer different than mine? I thought for a minute if I should just let it go not wanting to be labeled a “Karen” but I couldn’t stop myself and asked anyway. Her answer to me was that this lady had placed an order of 20 empanadas and by the time her order would fry the chicharrones would be ready. That, of course, was not a justifiable answer to my question so I turned around and left. I sat in my car looking forward to my empanadas and after biting into the first one noticed it was a beef one. I thought she had made a mistake and given me beef instead of chicken and again did not want to make a bigger issue since I had already complained once. My second empanada was going to make up for everything because I love cheese empanadas the best. WRONG! My second one was chicken. Lol. She had sold me one beef, one chicken- no cheese. I craved my cheese empanadas so bad that I decided just to go in and order my cheese empanadas that I was cheated out of. After waiting in line for a second time, another server was helping out the long line and I asked if the chicharrones were ready, I would take one and I still needed to fulfill my cheese craving because I had been sold a beef and a chicken by mistake by the first server. The first server heard me of course and instead of apologizing, she snapped back at me by saying “I sold you what you ordered”. I paid for my chicharrón and two cheese empanadas and walked out very dissatisfied. The gentleman that looked to be the owner or manager was trying to give me a free empanada but his disbelief of what I was saying had I occurred earlier made me want tosay things that were going to upset me more than what I was already, so I walked away. Needless to say, I will not be setting foot in this establishment ever again! Oh, and the food was just so so. There are lots better not too far. I will drive the distance next time I am in the mood.
Treat your customer with more respect and when you make a mistake, apologize. Everyone makes mistakes, but not owning up to it and calling the customer out on like it was their mistake will make you loose a customer. I will NEVER go back!