East Side Bistro Cafe

7727 Lake Underhill Rd, Orlando - 32822
25 reviews
American Cafeteria

The staff and food are top notch..great place to chill out and enjoy the day

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Awesome place! Great atmosphere and excellent service!! Come here every weekend.

Christina is the best server! Thank you!

Food - Ordered the Buffalo Chicken Wrap ($11), Classic Burger ($11), Pub Burger ($12), and Southwest Grilled Chicken Flatbread ($9). Most enjoyed their selections - found them to be good. Service - Caleb was a very good server. Facility - Dining room & bathroom properly lit, clean, comfortable. Final - Four of us ate for under $60 including tip. Would perhaps return, but more likely try something else nearby as it was an average experience.

Have been ordering for almost two years for pickup, and except for a rotten salad once that elicited an apology and refund, it’s been pretty good. Twenty minutes ago I went in person with my family and the service was pretty bad. We stood inside the front door, in a mostly empty restaurant for nearly 5 minutes. Four employees walked by multiple times and nobody even made eye contact. We could see the owner behind the bar, but no acknowledgement there either that guests were waiting to be seated. We ultimately left assuming our business wasn’t wanted and we walked to the new marketplace right up the road. Had our food 10 minutes later.

Absolutely the worst customer service of anywhere I have ever been!

Absolutely the worst customer service of anywhere I have ever been! We ordered carry-out and received an email with the time to pick it up. Fifteen minutes after that time, we were told it would be another 20 minutes. Thirty-five minutes later, still no food. We asked to speak to a manager. We were told they could not give us a refund (by that point we were ready to leave without the food) and would not even refund the 20% tip we had left online. Waited a total of 70 minutes past the pickup time. The food finally arrived at home almost two hours after the order was placed, and part of the food was cold since two of the three bags were brought to us a good 10 minutes before the final bag. To make matters worse, one of the orders wasn't right. So for the pleasure of having more than an hour of our time wasted, I got to pay for not only the food but an $18 tip. Do yourself a favor and stay away.

Good selection and variety. The rudest person in the building is at the cash register. Such a shame

Stopped by on a Sat eve. Great varied menu and wonderful service. We didn't plan to stay and drink all evening but the solo act played some great Beatles and 60's music. Sure hope to come more often since we live in the area and always looking for great music and food!