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The sandwich I got for my husband at the Haywood Mall in Greenville, SC was very good he said. He said that was the best cheesesteak he ever had! Fresh bread, fresh meat…he loved it.
Very disappointed to know that the Veggie Delight is actually cooked on the same griddle, with the server/cook using the same utensil as the meat sandwiches. While the Veggie Delight does not specifically state it is vegetarian friendly, the name is deceiving. True vegetarians cannot eat the sandwich when it is cross contaminated with meat/meat juices.
The cheese steaks here are pretty good. I don't know if I would really consider them a classic cheese steak but they are still tasty and hits the spot every time. The bacon cheese fries are pretty great also.
We ordered food for delivery twice. Once the driver handed us a bag dripping with buffalo sauce which was all over everything in the bag including on two cheesesteaks. The second delivery the driver did not bring drinks. Both times the drivers were unable to communicate with us. I ordered on Charleys app and food was delivered by DoorDash. Called store for resolution/refund. Manager told us DoorDash had to give refund. Called DoorDash waited 45 minutes on hold for them to tell us Charleys had to refund. Emailed customer service through the app, first e-mail on January 14th. It’s February 14th and I sent out a final email SOS. The food is good but is not worth the hassle when an issue occurs and I highly recommend avoiding use of the delivery option.
Even though I ordered the small Chessesteak the "STEAK" was skimpy as was the cheese. way too expensive, not going back.
Absolute trash. I ordered from my local location thru Door Dash. I specifically marked NO ONIONS on the order which they did not follow. I ordered the "bacon and cheese" fries and they added ranch sauce on the fries which again was not called for on the order. I tried calling the location but they just hang up and or reject any attempts to reach them. Overall THE worst experience ever
not good.... there was barely any cheese and no mushrooms or pickles... which it said it comes with.... fries were cold and it made me feel sick....I will never order here again.
The employees were cool and food was for some reason decent it definitely tastes better at their Ocala location the shakes were good and they have a special for their chicken subs and fries. The fries are solid and the jalapeños are definitely a nice optional touch especially with the 3 cheeses and bacon ?
First terrible customer service. No greeting or even didn’t ask what we wanted. 3 employees 2 on phones and the other storing lemonade with tongs from the grill. The place is greasy and filthy. Gross environment. 0 stars worst Charleys I ever been too.