Ordered pizza for lunch at my sons school 2 HOURS prior to the requested delivery time (which was the kids specific lunch time); somehow the pizzas were still delivered 45 minutes LATE, 3 minutes before lunch time was over for the kids. Had I not called the store, I would have never been notified that they were 45 min late to the delivery time. I was told for 20 minutes the driver was on his way, when the school is 10 min away from the store. Extremely unsatisfied with the service here. Will not be ordering again.
Great customer service from the manager tonight. We had an issue with our doordash order and the manager took care of it. We will never order through doordash again and will order directly through the store. What really makes a difference though is that our order is always right whereas other places will mess it up. With 2 picky eaters in the house we rely on the order to be right. Family pizza night will always be Papa John’s Ocoee!
This one star review is due to a single delivery driver who delivered a pizza to an associate at a business. We had ordered papa dias at seperate times.The delivery driver who brought an associates papa dia proceeded to give the associate his opinion about how we need to be more coordinated next time with ordering. It's ok for the delivery driver to have those thoughts but he should of kept them to himself.Whatever your name was delivery driver stick to delivering pizzas and not ridiculing customers.
Banana peppers and garlic sauce comes in the Pizza box. Only place that does this as far as I know. Papa John's is good ?
I like Papa John’s Pizza but ever since I moved to this area four years ago this location has not offered good service or good quality products I don’t live too far away but my pizza always ends up being cold and takes over an hour. You know it’s sad when even the soda shows up warm..
Great experience every time! We always order delivery. It's delivered earlier than estimated. They even have an app where you can follow your order AND real time delivery time as soon as the driver leaves the store. The order has never been wrong and nothing is ever forgotten or left out. The food is always warm, to the point we need to let it sit a few minutes before we can enjoy. It's never hit or miss with this location, they're always on point. The delivery drivers are courteous and kind. Every time we order we're satisfied.
Wow… what happen to this location.. this is not what I was expecting
Can't get it right
Obviously Papa John’s is Papa John’s, but this one is reliable and consistent. Maybe a mix up very occasionally, but we’re all human. A safe choice for pizza in the area, especially if it’s late because most of the options around here close earlier.
Always been a great quality pizza. It's pricy but good pizza.