Excellent service. Great food and beverages!Their Iced Chai Tea Latte and Fruit and Cheese Protein Pack are a perfect pair and really hit the spot.
It’s good but I’m really tired of my order ran outs all the times… I usually ordered caramel macchiato and not the first time, more than several times that it sold out. They need to step up and stock more add more quantities!! I won’t have to drive to other Starbucks way to far
Great staff! Nice settings, fast service. So helpful with what I needed for a gift beside gift card.
Speedy and polite service. I find that Starbucks is one of those chains that conforms to and strictly adheres to their operating procedures. I believe that no matter where you are, when visiting Starbucks, you already know what to expect.
I’ve visited this location quite a few times. Busy or not too busy, they always provide the same level of service, excellent! My order is always prepared properly and with a smile. I love this location! I drive out of my way to come here instead of another location.
30 minutes after ordering I still didn’t have one of my 3 drinks I ordered. I over heard another customer saying their mobile order was supposed to be ready 41 minutes ago. When I told someone I couldn’t wait any longer they told me I could re wait in the line and request a refund. If I don’t have time to wait for the coffee I paid for what makes you think I have time to wait in your line again. Worst customer service, agonizingly slow, very poorly managed. Oh and the breakfast sandwiches I ordered came out in 5 minutes. So we got cold sandwiches and a waste of money on coffee.
Girlfriend ordered the AppleSpice whatever it is. An was pretty good!! Now I'm hooked. Lol. Plus my to Dogs were on their best behavior an got a pup cup!! They enjoyed it as much is I did!!
Obviously have been to Starbucks many times over the years. First time visiting this one. Atmosphere, music, staff all pleasant. However; pricing is definitely an issue in today's economy and staffing is definitely not an issue as there were five females ready and working at 6:00 a.m.
We love Starbucks and we are used to Orlando’s friendly service. By no means it is perfect over there. But, this one here in Ocala is really sad on this aspect and the empty food shelves does make it easier on the eyes. God knows it might the pandemic causing this. It is just sad that on these holidays when you trying to get away from the reality of how things are you are remind it of it at Starbucks.
I don't understand why customer service has gone so far down the drain. Try to order a pastry with a drink, they tell me that their ovens are already shut down. If you're not closed, and something is on the menu why are you not offering it?I pull up to the window, person looks at me then proceeds to ignore me for at least 3 minutes. He finally opens the window to take my payment and proceeds to shoot the laser into my eyes because he can't be bothered to put his arm out the window to meet my arm so that he could scan the barcode on my phone.Ask for a drink holder, "we don't have any." Hands me my drinks without telling me which is which and shuts the window. Maybe I wanted a few napkins.