Manager rude, staff needs training....hot mess at this Wendy's..SkyLake mall. Manager and staff needs to be retrained on customer service...make that, manager needs to be replace......
My grandkids and I went out for lunch at Wendy's it was amazing they messed up the order and we was able to get the correct order plus keep the order that was wrongand don't forget the strawberry frosting they said it's for a limited time onlyso I'm going to let you tell me how good it is ?
Young lady didn't get my order correct and they wouldn't fix it, manager said "well im sorry we already made it" n charged me for the wrong order
The lady at the front speaking was really rude she said my husband has a strong accent and she couldn’t hear us at all. Good food but very bad service.
the absolute worst wendy’s i have ever been at . slowest customer service ? preparing food with no gloves , insane trash
The service was the best in a long time. The food was exactly like I ordered it.
Slow and it wasn't that busy and then the fries are such a disappointment use to be real good. But the #1burger was slapped together and sloppy. Not all Wendy's the same but give this one a miss Wendinites.
The female Jamaican manager at night is demeaning and a piece of cheap. She talks to her workers like they are below her. She would be fired if I managed her and I’m just a secret shopper. Don’t go at night because it will break your heart in how she speaks to people. And the Spanish guy who was at the drive through, don’t give up. Evil people don’t last long. (She wasn’t rude to me, listening to how loud she was, and how nasty her mouth got caught my attention) New manager needed.
Decent location. Never crowded. Friendly staff. Always willing to help you get exactly what you want. And plenty of parking in the front and back. Also a 24 hour drive thru for people on the go.
Friendly service by the mod. Good baked potato.