Taco Bell

2424 Pine Ridge Rd, Naples - 34109
135 reviews
Fast Food Mexican
(239) 643-7025

This location sucks. Parking lot is one way in one way out so when there are cars in the drive though, you cannot get in or out of the parking lot to go inside.Order on the app placed at 12:38, go inside, dining room not terribly busy but at least a half dozen other guests all waiting for orders. Nobody at the counter forever.Finally I get a text 18 minutes later saying my order was ready please come to the counter. Well I’m already at the counter and I don’t see my order or anyone to help me so SIX more minutes finally goes by and a helpful associate comes to the counter asking have I been helped? Said yes placed a mobile order 20 minutes ago and 6 minutes ago says it’s ready so here I am. He asks my name I give it to him, he goes back to the line and reaches on the top shelf and says “oh yes here it is”. So I ask why was it there and not on the counter for me when it was ready over six minutes ago? He says with mobile orders you have to come to the counter and let us know you’re here otherwise someone can just walk off with it.I told him I’d been standing there at the counter (along with several other frustrated people in the same situation) and there is no employees working at the counter nor did they call my name.Utter chaos at this store, not just the parking lot and ordering system but with the accuracy and quality of food. Not to mention the dining room was trashed, I had to clean my own table.

It’s 11:50 and I’m trying to get my quesadilla and they really closed a whole 10 minutes early. Rude. Don’t mess with peoples taco bell

It's fast and the food is just okay. It gets the job done.

The best customer service at a fast food restaurant I have ever had. The drive thru staff is pleasant and professional. My order is always perfect.

It's Taco Bell and gosh-darn-it, I like it! Food was good and service was quick. This one always gets my order correct, bonus!

Came here over 30 mins before closing and there’s only one two people cleaning and they’re ignoring everyone in the drive thru

This is my favorite Taco Bell. My food is always prepared to perfection and I always leave happy. Keeps me coming back for more each time!

The meanest staff that I have ever met at a Taco Bell in 43 years of life Myself having arrived prior to closing time and accepting the customers delivery request 10 minutes prior, I nicely asked "do you have an Uber Eats for Aaron". The Manager dragged a finger across his throat and yelled "NO" in the most angry and disrespectful tone of voice that he possibly could have. I also had an an awful experience as a customer here a few weeks prior. The Taco was completely broke in half, the crunch wrap was disgustingly overheated to a very near burn and one of the most expensive parts the beef was missing from the crunch wrap. When I went inside to complain the cook acted like she didn't understand simple instructions.

they have changed the taco beef recipe, this new version is extremely bland. NOT TASTY OR GOOD.

I came here a few times in the past. The staff was not really that helpful to me but the store was clean.