I went inside and waited for 5 whole minutes before someone walked up from the very back of the store to help out. The iced coffee tasted like water and you couldn’t even taste the flavorings added. They also messed up the munchkins order. Will never be returning.
Was served a watered-down cold brew and when I went back to get it replaced at 7:45, the workers had locked the door and stared right at me to tell me to mouth they were closed. When the sign said they closed at 8 PM. It was a very frustrating experience. Another guy sat at the drive-thru for 10 minutes and they never came to to even acknowledge him. It was 7:50 pm
my boyfriend always goes to this dunkin and for the first time they almost didn’t give them my hashbrowns every after they paid . please don’t let this happen again . overall everytime i get my hashbrowns they are amazing .
This Dunkin has the tightest drive through ever, but the team gets the cars through instantly.
I went through the drive thru this morning to grab a cup of coffee and I was shocked at the nasty disposition the majority of the crew had. I understand that our jobs can be difficult at times, but it’s best to at least try and act like you care about the customers. The young lady that took my order was more concerned with what was in her phone than anything else. I greeted her as I pulled up to the window, and when I left. To my surprise, she said absolutely nothing to me. But there was one individual that stuck out like a sore thumb, because she was so kind hearted. A young lady by the name of Josephine handed me my order and all I can say is she is the epitome of what customer service looks like! She greeted me, wished me a happy new year and generally looked excited to be at work. I can’t speak for anyone else in that building, but as for Josephine she is a true gem. Thank you Josephine for being the ONLY kind individual this morning. You made my day!
Consistenyly terrible coffee, rude staff, dirty interior--Coffee is cold and stale, hot latte has espresso that was burnt and cold, making it disgusting and had to throw away. I was nastily interrogated by staff when I asked for a remake and they tried to charge me the wrong price still. Ended up leaving.Inside is filthy, the sugar/ straw/ trash area overflowing, sticky, borderline unusable. Staff on their phones and talking to each other rather than working.0 stars, if possible. Go literally anywhere else.
Worst location for coffee! Either way too sweet, or way too much milk in it. Very disappointed. I specifically asked for extra espresso shot for this reason and still can’t get it right. Glad it was free and I didn’t pay for this garbage.
How do you mixup hot coffee with hot chocolate. And this isn’t the first time they mix something up. Always mix up tea and coffee too. I just don’t understand.
Service is terrible, the staff is very rude. This was my second time going there and both times the staff was rude. Never going back. Go to Starbucks across the street. The people are much better.
I don't know why they can't just be nice here! Always rude.....