We have been coming to this location of Perkins for several months. The food, both breakfast and dinner/lunch choices has always been very good. The wait staff are pleasant and provide great service. The GM, Dwayne, is also amazing and makes sure we are given the best possible service. One of my favorites is the beef tips and gravy. Yum!
Staff and management (Dwayne) are always very friendly and want to make everything right. Is often busy, but we've never waited too long for anything. We go here every other Sunday morning and have never been disappointed.
We waited over 30 minutes for our order and finally left. I also never got a lemon that I asked for when my drink was FINALLY delivered.
Our waitress was not great, and their food has declined greatly. I got a Chocolate chip muffin and it was extremely dry, and the sausage was burnt and extremely small portioned. The hostess was friendly and great, she asked us how it was and even got us a new muffin!
I generally like Perkins and this location ? was no exception. The pancakes ? are great, generous portions and friendly staff. Monday is pie ? day, so I got a free piece of peanut ? butter pie - yum ?
Food was excellent as well as service. Priced just right. I like the fact that they put a coffee pot right on your table. You don't have to flag down your server for refill.
Definitely not a breakfast restaurant. Coffee was average. The eggs were undercooked and it took forever to get the breakfast.Asked for feedback by Perkins - this is what I sent them:When we arrived (2 of us) the lobby was full of about 9 people. One very busy person seated one party at a time, retrieved coffee and cups, pored the coffee.She took a circuitus route through the backhouse, returned, clearly frazzled, and seater the next two parties. We were the third party.Another person sat us, gave us menus and coffee. The coffee tasted either OLD or dishwater weak. She was very pleasant.After a few more parties were seated, we placed our order. The server seemed to take good notes.After an unusual wait the server returned with the two meals. Avocado Benedict and two over MEDIUM, biscuits, hash browns and sausage patties.The Avacado Benedict was very nice. My wife appreciated it.My order: eggs were runny, hash browns were stale and cold, the sausage patties were overcooked and clearly recovered from the grill hours ago. The biscuits were perfect, though no butter on the table or on the plate.I set the plate aside. When the server returned I pointed out I could not eat the runny eggs. She offered to bring fresh ones.5 minutes later, the server returned with what looked like good eggs.JUST THE EGGS. When I asked if I was to eat the fresh eggs with the cold EVERYTHING else, she offered to replace the entire meal.Another period of time passed. She returned with perfectly cooked hash browns, warm biscuits, and freshly cooked sausage patties. BUT the eggs were overcooked.You asked for a report. I am a Certified Google Local Reviewer. I have not had this unpleasant a breakfast in quite some time.No doubt Perkins is stressed with the same personnel issues everyone else is. Then train the managers to get the best out of those there please.We will come for takeout pies, but never again for coffee and breakfast. Too many other choices within 2 miles.This, in your business is called : A training opportunity.
Sunday at lunch. Our food took 40 minutes for a pot pie and some pancakes and our waitress was scarce. They may be understaffed.The pancakes were subpar, the eggs were tasteless, but the hash browns were yummy.I probably won't be visiting Perkins again.
For starters, I used the women's restroom and all 3 toilets were more than disgusting..feces, etc., all over the inside and outside. Even the sinks were dirty. On to the food, hubby gets his meatloaf and after a few bites of mashed potatoes he finds a blue and white sticker that says "Mon Lunes". Ick! We send his plate back. Meanwhile, I get the turkey and dressing, the plate is dirty, gritty and sticky on the sides and bottom. While eating the stuffing, I too come across half of a blue and white sticker. It made a blue stain on the bottom of the plate. Had to send my plate back. Didn't want to eat here, so, we just left. We only ordered water, so we did not owe the restaurant any money. This place has really gone downhill. It needs to be closed.
We had a great server, Jennifer who made sure we had everything we needed.Thank you Jennifer.The food was very tasty and cooked perfectly. The pancakes were hot, fluffy, and delicious.We will definitely eat here again. We love the muffins, pies, cakes and cookies. You will love them too.