Pollo Tropical

1277 SW 8th St, Miami - 33135
193 reviews
Chicken Latin American Chicken Shop
(305) 856-9221

Nice location, Fairly Quick service depending on Customer traffic, always fresh food. Good selections of dishes updated year round to keep it fresh, Pun Intended. Tasty and warm upon receipt, so its best to eat it on the spot. If not its still good on the long haul home. You come back for more...

I ordered a small chicken soup and they didn't give me 1 piece of chicken at least. Now I remember why I stopped com6to this location. Alth6, the wait time has gotten alot better.

Do never order fromThis location! I ordered two times both of them I literally got whatever items they want! I ordered shrimps with an extra of sweet plantains and I gotChicken with some cheese balls! I’mPescatarian so I don’t eat chicken! First time I said maybe a mistake second time the exact sameThing! So now I got for second timeNO dinner because of this unprofessional people!

Came here and they were supposedly out of many ingredients which pretty much just forced you to buy whatever. There were homeless people inside and outside the restaurant begging for either money or something to eat. Restaurant was a reck. Was a pretty uncomfortable experience.

The food was okay but two of my sides were forgotten and I had to turn around to get what was missing, with no discount or freebie for the mess up.

Came here for a convention that was being handled at the Marlins stadium a friend of mine who is a local told me about this place and how it's 24 hours some of the best food I've tasted. Line moves fast as they hustle so don't be afraid to wait you will be rewarded by super authentic and tasty food.

This place is a hit or miss. They ALWAYS forget your sauce and no matter whether you order ahead or not, you will wait. I ordered from the app and it said ready. When I got there, still had to wait 20 minutes. Rice was over cooked and was a bit mushy and the fried plantains were crunchy as if they were burned. I know this is a Florida classic, but they need to step up their game for sure.

Horrible service! The person attending the cashier should not be serving food… she wouldn’t answer or if answering with a bad attitude, I was waiting for about 30 minutes and I was the first one in line… ended up leaving…. Very disappointed! You people need to organize better!

Nobody picks up the phone, your orders are received but not prepared

I always have a good experience here but there's always a little bit of a wait for the food.