El Donkey Mexican Grill

10043 SW 72nd St, Miami - 33173
223 reviews
Mexican
(305) 200-3935

I wish I could rate it 0 stars but that's not possible. Very, very, very poor service. I realize that it was Cinco de Mayo however I had to personally go inside and speak to the owner

Place is a disaster. Ordered for pickup, arrived on time, but they will say your order will be ready soon. Probably just started cooking it. Poorly ran place. No organization, low experienced. Never again

Greasy food, one of the tomatoes had the barcode on it (you can see it in the picture), the tortilla was soaked in grease. Besides the food, the place smelled really bad, the ceiling has mold. The service was okay

We came here because of the great reviews but it was an absolutely horrible experience for us. Service was slow (waited over 30 minutes for our food to come out and it wasn’t even all at the same time), food was ok (rice lacked color, seasoning and tasted burnt), a larger party that arrived after us was served before us. We had to remind the waitress for literally everything (had no salsa for our food until we asked again). She left trash on our table throughout the entire meal. The bathrooms were nasty. This is a one and done for us.

1st service is terrible. Rudeness and incompetence. My last few meals there everything has gone down hill. From the quality of food and service. Made lots of mistakes with orders and they just don’t care anymore.

The service wasn't that great. However the food was delicious. If you want to eat delicious good food this is the spot.

Delicious authentic Mexican food!

Great restaurant if your looking for large quantities of food for an affordable price. The food is the closest you will get to authentic Mexican food in that area. Overall great prices, large portions for the price, and delicious.

I honestly hope they take this as constructive criticism. I would never want someone to lose their business. they have no cheese dip, no sweet tea, i asked for lemons and got limes. they dont have lemons. the salsa isnt any good. and the place is fairly dirty. the main meals are decent. and they didnt have enough change to give me after I paid. you guys need to do better.

terrible food both taste and presentation, terrible service, bad management and waited close to 1 hr for food when they had only 4 tables with people. The young ladies tried but I could tell they didnt know what to do next. Improved food quality and train your staff.