Called the restaurant on 6/13/22 @ 10:40pm I wanted to place a order while i was leaving work in broward County which this location is miami where i live so the food can be ready. A young lady answered the phone and said only online order and delivery orders so I responded ok then I said what time you close but before I could ask that she hung up. So I said maybe she didn't hear me so I called back and she said it again answering the phone with hanging up saying online and walk in orders only and hanging up the phone. But I want to know what time they close so I won't get off i-95 and they be closed by that time I get there to place my order . So everytime I call it was the same thing till I guess she was annoyed and another staff answered and she actually waited until I asked the question but she was acting as if she couldn't hear me but I got the question answered . Which was what time they closing. The people they hire have no customer service and it be these young individuals that don't have morals I blame the manager cause they don't inservice these staff. And they working for the person who own this company to make money not knowing the staff they hire not meeting good customer service skills and loosing them money. Good customer service and good food keep the customers coming back PERIOD!!! and it be are own kind (African American) that's why we can't prosper as people.
Rude lady young girl says her name unique didn’t wanna tell me who the manager was . bad attitude I literally didn’t even wanna eat my wings felt like she did something to them6:13 5:30pm
The staff doesn’t like there job. They are very rude and disrespectful. Even though you order online you have to be at the restaurant for them to even start preparing your food. I placed an order at 6:32 PM came to the restaurant at 7:15 PM and my order was not ready they made a big deal about not taking order numbers and even at 8 PM my food still wasn’t ready.
I went to pick up my order on my lunch break today. It was ghetto and explicit personal conversations was going on while i was waiting. i watched a man give the cashier a fake bill. There was so much going on that the cashier was not paying attention. It was a real party. Food wasnt bad...but who knows i waited so long i could have just been hungry. Im not going back because based on the conversation there is going to be a shootout. i refuse to get in the crossfire. goodluck
This has been the BEST Wingstop I have done business with. I order from these guys for large events all the time and they always get our order correct. Keykey the District Manager is so helpful and even personally delivered the food for our event here at Peterson's Harley-Davidson to make sure it arrived on time. Thank you to you and your team for always being on point!
I ordered 15 wings on a regular Sunday! No games on! It took them 1.5 hours to get my food! No apologies! No nothing!
Staff was very friendly, thanking the manager Key Key for the great hospitality. Food was fresh l, how it should be. Will definitely return.
A must when I come in town. Thanks for the great service and wings. Customer service has definitely improved.
Horrible. I ordered online 50 min prior …came to pick up then still had to wait 30 more min. Apparently my order never went through even after i paid in person. After two min of it going through then they paid attention.
If u wanna wait 30-50 minutes - go there. No sense for me. Also very poor attitude.