Pizza was good !!! The girl that took the order needs to learn customer service manners?
Always great pizzas and great service. My great grandfather used to buy pizza here almost 30 years ago. Amazing but they still have the same manager! He's a very professional and highly motivated manager. No matter the issue he's happy to help and quick to resolve.
Pizza is great, but employees really needs to improve their customer service. Ordered the food online at 6:29pm and got the text message told me the food is ready for pick up at 6:41pm. I’m those on time person and never late, got there The lady in the front told me the order is not done when I got there, and just left me there and walked away. After over 30 minutes waiting of course I got inpatient and asked the other guy works there, when can I have my order? He told me still needs to wait for my other food, I just want my money back and leave, and I had told the cashier lady, she refused to give me my money back and keeps me wait for the order. How horrible is this experience? I can’t even get my money back since they wasted my time, and I don’t have the right to get my refund? What kind of customer service is there? This will be my last time there, and for real to work on the training!
Ordered a pizza from here at 1130pm thursday night it was ready around 1150ish once i got here to pick it up they said They were close for 1200 but on the website they close at 1230. I paid for my pizza and they wouldn't open the door or answer the phone to refund me my money or give me my box of pizza i paid for. HIGHLY DISAPPOINTED AND HORRIBLE CUSTOMER SERVICE .
I never have anything but good experiences from this location. Food is always on point and always make sure I have my sauces. The delivery drivers are always pleasant. Best Papa John's location I've ever had.
Ordered so long ago, left me on hold & didn’t come back to the phone . Last time they gave cold pizza . Done with this location
I've ordered from this location countless times and I can't remember ever having a problem. The food is always spot on, and the delivery time is accurate. No complaints from me!
Quality of food is good, could use some customer service training for in store pick up, delivery drivers are better
I can't justify an ADDITIONAL $9.00 in just FEES alone!!!1 - 14 inch Small pizza with 1 topping!!!delivered over $32.00 is Highway Robbery!!!!
I ordered delivery tonight and our delivery guy was phenomenal. Wish I knew his name to give him credit. It was an older guy, and he definitely put a smile on my face. Food was also delivered hot and delicious.