Only go through the drive-thru with this store. They won't wait on you if you go inside cuz they're only concerned about drive-thru. Good thing there's a Starbucks right down the street. Go there!
This Dunkin’ Donuts location has gone completely downhill. I don’t know if they are lacking in employees or if their employees just don’t care. I just waited 35 minutes in line at 8 in the morning for one ice coffee. That is unacceptable. And of course the way the drive-through is set up once you’re in the drive-through line you’re trapped and not getting out. After the 35 minutes of waiting finally getting to the window the girl just tells me the price….doesn’t even apologize for the very long wait. In all honesty, I have worked for this company and my coffee should’ve been free at that point but the least she could’ve done is apologized. I am amazed that she couldn’t even do that…. My coffee had so much condensation on the outside, ice cubes were melted from how long it was probably sitting there. So basically I waited in line for 35 minutes in this drive-through to get a water down coffee. Thanks Dunkin on Walsingham!
I went in for a Cappuccino Blast & was feeling a bit hungry so I ordered a grilled cheese. I mean how can you mess a grilled cheese. Well, the folks at Dunkin Donuts found a way. Somehow they scortched the cheese but didn't grill the bread. To make things worse, the assembled the the sandwich with the bottom edge of one piece to the top of the other. I just couldn't eat it. I tried.
Always run out of everything I’m talking daily. The manager of this place needs to be fired and they should get someone in there that actually knows how to order. True that works at its great there quick but management needs to go.
I order ahead on app everytime. I get a 5.00 frozen hot chocolate. When I first started going there was a young lady that would make them even better than the picture. Last three times I have went no chocolate syrup nothing and cup isn’t even full. I asked the girl at the window and she told me it’s not required. Well don’t advertise it with chocolate syrup and why would the other young lady make it correct everytime. I heard a young girl say my drink takes too long to make. What kind of service is this. Guess I have to go a different location! I took one drink out of this before I got home. Smh
I have been going to this location since it opened and it started out good but is slowly going dowhill. The landscaping is over grown and hasnt been touched since they put it in. The drive through area is filthy and there is garbage littered all around the area. The garbage cans are usually over flowing. If thay dont care about the outside I dont imagine the inside food prep area is any better. Im done going there and I will go down the street to WAWA gas station where its clean and maintained. Its a shame because DD locations are usually way better than this one.
The five stars go to RUBY!! She is always greets me with a smile and has a great attitude for customer service!! I hope the management recognize her and rewards her!!
This is the only dunkin donuts who does not honor the refill price even though they sell the cups they told me the price of the refill which is $1.81 in every other dunkin was going to $3.89 more than a regular med coffee!!! So can a manager please explain to me why this only Dunkin Donuts that sells a refill cup does not honor the refill price?
Rude employees, didn't listen to full order and missed items, when corrected employees didn't want to make the items. When they FINALLY made the items it was cold and not put together.
Hot tea was barely warm and pepper bacon croissant was smashed like someone punched it. Staff was unfriendly and poor attitude. Order went straight in the trash. Welcome to Monday thanks Dunkin.