I’ve been ordering food from Shang Hai since 2007 and will not continue after tonight’s experience. I found hair in my fried chicken and egg fried rice combo. When I called a female employee asked “Your hair or my hair?” then said “cause you know American hair different from ours.” I have a bold head! After returning and requesting a full refund, the lady said she will only refund 1 out of 3 combo’s. I wasn’t going to leave a review until the said employee/owner pretended to call the police when my girlfriend came in to explain why she didn’t trust eating any of the food. We’ve decided to call the police and they stated it was a civil matter. Lesson learned and Eat Here at your own risk! This establishment needs to work on their customer service for starters. I’m a firm believer of supporting small businesses and anyone with enough dignity to pull themselves by the boot straps per say. After observing other establishments remolding and trying to maintain clean sanitary locations all over America during a Pandemic, this restaurant here is Failing.
get a decent cook..We just got carry out was awful..all went into the trash.
Their food was prepared well and quickly. We wanted dinner and felt like Chinese so we tried this restaurant. It was a recommendation by a friend. I enjoyed the food but my wife was not a little disappointed. We may try it again. Just remember, this is a take out only type place.
This place is great. My family favorite for over 15 years. Beef n broccoli combo. Sweet and satisfying.
We love most of the food here! Quick, delicious, and prices are decent for the amount you get! Wonton soup needs a bit more flavor, but it's not enough to keep me from eating there.
Their food is always fresh! I'd rather wait for 15 minutes honestly. It's that food. Go here , you'll be happy. I promise. Fresh=yum
Great Chinese food, great prices and the portions fill you up. Quick service.
I love getting my food from them. They never let me down.
Very poor quality. Just picked up 3 lunch specials today. Service was super slow everything was Very oily. Took 30 minutes for a lunch pickup after they said 15 minutes for 3 meals. Gravy for egg foo young was refrigerator cold.
Terrible , slow not good taste! Stale fortune cookies