Dunkin'

5614 US Hwy 98 N, Lakeland - 33809
122 reviews
Coffee Shops
(863) 853-3005

The employees here are so unfriendly. They wear the saddest faces I have ever seen. Find another job not in customer service if you're going to act like that. Here's a good example of their faces ➡️ ?

Keep Driving!I’ve tried to return to this Dunkin multiple times as it is the closest to my home. I order the same Iced Latte every single day, and this is the ONLY Dunkin that just cannot figure it out. I’m finally writing this review since the whole staff wants to be ugly when I want it re made. Absolutely terrible customer service, I never mind it being made wrong, I just want it remade with out attitude. I’ll truck on to the next best one 20 minutes away!

Fast, easy ordering. Drive thru was efficient and server was friendly and courteous.

I love this Dunkin! I order the same beverage, and it always, consistently, tastes the same --delicious!! I've gone to other Dunkins in the area, but this one always makes my coffee the same enjoyable cup, every time! In a world full of inconsistencies, thanks for making my coffee break a constant delight.

Friendly and welcoming staff. I loved the atmosphere here! Great food, but one of our drinks wasn't made how we had ordered it. Still a good experience.

Excellent customer service. They always get my order right.

Not the dunking donuts breakfast sandwiches I remember. Nasty flicking egg!!! Coffees still great.

Cute modernized Dunkin neighboring Little Caesars Pizza. This location is always busy for that matter. Conveniently opened 24 hrs which is rare now a days. My only issue is the design of the drive thru and parking lot is very narrow as this is a busy location and when the drive thru line is backed up you cannot fit to park you must wait in line until cars finally move up.Nice outdoor seating with umbrellas. This is the first Dunkin i saw with a coffee tap bar design which was pretty cool. Clean store all around. Baskin Robbins is also in the same store so its nice you can one stop shop for pizza, dessert and donuts/coffee!

Didn't go to Dunkin but to little Caesars loved it have been to that Dunkin before really good 5/5 for sure

Let me say this, they don’t have brain surgeons employed there. How can you advertise winter blend coffee but upon ordering a hot winter blend coffee are promptly told, they have no hot winter blend available. How do you run out of hot coffee and Dunkin???