McDonald's

5725 W Irlo Bronson Memorial Hwy, Kissimmee - 34746
231 reviews
Fast Food Burgers Coffee & Tea
(407) 396-6465

It's McDonald's, what can I say. Food is good but what we all really judge from them is their service. Always check your order, 80% of the time, they will always get big orders wrong. Can't blame them when we expect our food fast.

TERRIBLE SERVICE!Asked for the manager for refil e he turn around and started to do another thing completely different. ZERO ATTENTION TO CUSTOMER. I’m extremely disappointed. This restaurant have no self service drink fountain

Raw burger. Spoke with manager Nattie, she defended the raw burger saying it passed a temperature check. She reluctantly agreed to make a new one a took my receipt. 20 minutes later still no burger. Went to the counter, a girl there gave the burger to someone else. Another burger was made, but they "lost" the receipt. While standing at the counter waiting for a receipt to be reprinted, I was holding onto my bag. A man behind the counter tried to grab the bag out of my hand. I told him "hands off", he said he was checking the order number. TOTAL INCOMPETENCE! I went to complete the survey on the receipt BUT IT HAD ALREADY BEEN COMPLETED!!!

Unique McDonald's in that they request you use the touch screen order kiosks. I was hesitant at 1st but actually very convenient. You can choose one of the numbered tables you sit at and they bring your food to you. And Quick service the couple of times I did.

I GIVE IT 2 STARS because they were quick.But on the other hand,The fries were cold,and the burgers were drenched with ketchup. Told the gentleman to hold one moment and 5 seconds later a girl came on. Like give us a minute. I normally don't write a review and I hate to leave a bad one.But you would think because it's in front of oldtown it's hot and fresh. Just got out of the hospital wanted a warm meal.

This location does not have a drink station to be able to get refills on your drinks if dining inside. Then this location has all touch screen ordering screens which I don't like I would rather speak to an employee because that provides jobs to people! The one good thing however is that they have an employee assigned to pick up trash off tables which keeps the areas very nice and clean. I am very disappointed however as this used to be the only location that still had a playground and now they got rid of it. They put in more tables in place of the playground but wouldn't let anyone sit in that area.

My husband and I wanted to do a combo through the mobile order but the drink machine was shut down. The Manager Keith went out of his way to be rude and shut us down with a “No can’t do it” when we asked for a orange juice for the price of the soft drink scene the soft drinks were not available because soft machine was broke. As we stood waiting for our food he was being very condescending, and also maid comments like “he can’t wait to get a drink after work “ , acting like he was proud about telling us no for asking for a drink substitute. He replied back to my question asking for his names “saying have a good one” with the most snottiest attitude and continued to act as if he didn’t care about the situation as we waited for our food. Judith was so helpful and caring.

Large capuchino???? The second picture with the flash light was other day, take your own review about it, IT IS A “” LARGE SIZE “”

Always worth coming to McD. The drive through was stabil quick, order was waiting for me, everything inside and no problem asking for more ketchup. The classics like big Mac like you would expect and good as always. Parking possibilities rigth in front of restaurant and drive in has even 2 lines. 5x?

Great for post Disney/Universal tourist dinner Amazing quick service, fresh food, super easy self service option. I asked for no salt fries and no salt fresh fries is what I got. I was hangry after being denied service at Checkers (they were not accepting walk up orders at 9pm).