Waited about 20 minutes in line to order a sandwich. Was told not doing sandwiches at that time by employee. Should have said something when I walked in that way I would not of wasted my time
What bad store is this!!! Wow. Got a Sunday and they did not have spoons. Did not have sirope for sundays. Nothing.I requested a refund but the employee did not know how to do it.What a shame for Baskin Robins!!!
Laura has an extraordinary customer service, made us feel really comfortable. This company is really lucky to have such an amazing employee like her! ?
To begin… doors were closed at 7:14pm (10/5/21) Ice cream taste like a freezer, and waffle cones stale. Staff was just as stale…
Very slow service
I wait 15 minutes and nobody came to ask for my order, very disappointed I was the only costumer inside the store. 6:50 pm
I've been coming to this DD for the past 15 years. M-F the morning crew is great, Customer service is fast and polite this weekend was horrible store was trash crew sitting while on phone no customer service skills smdh I was so PO..
I literally only continue to come here bc it’s the closest to where I live, but the service is HORRIBLE every time. Same little boys working, same attitude.
Having a date night and ordered 2 pints via Iber Eats. One snickers, one mint chocolate chip. We received one QUART of mint chocolate chip and no Snickers (they were out of snickers, but didn’t bother to tell us so we could pick a different flavor). I then ordered a pint of cookies and cream to replace the missing pint. That means another delivery charge, tip etc. what I got was 2 SCOOPS of cookies and cream! Seriously, just close. This is embarrassing!
What a nightmare. Ordered via Uber Eats 2 pints, 1 Snickers and 1 mint chocolate chip. They didn’t have Snickers so they sent a quart of Mint CC and a message with the driver saying they were out of Snickers, never communicated the lack of product thru the app. We turned around and ordered a pint of cookies and cream since the one of us is allergic to mint hence why we ordered 2 flavors and they sent 2 scoops of C&C. Do not order from here. I’m only giving 1 star because the ice cream tastes good.