Very nice food and fresh fruits! Excellent customer service.
Very poorly trained staff. Ordered 3 smoothies. Got one in a few minutes. Waited 20 minutes for the other 2 with no reason or apology. Go to a different location if you want a smoothie.
Still closed at 7pm despite sign saying 7-13th. Please update hours
The Abacoa location of Tropical Smoothie Cafe is absolutely terrible! The service is EXTREMELY slow (10 minutes for two smoothies) despite there being almost no crowd. In addition, the drink I ordered, Mocha Madness, was disgusting - it was bitter and filled with chunks of ice. In hindsight, I should have ordered a fruit-based smoothie, but it is not much to expect that every drink on the menu must be prepared properly.
Abacoa tropical smoothie is awful. 845pm got 3 smoothies and 2 chicken quasadias for my kids the 2 smoothies were worst then watered down couldnt taste anything but ice and the quesadias consisted of a 2inch border of air with a pinch of cheese and 4 small pieces of chicken not even worth. 50cents I called the next day and Sam answered he hung up when I asked for manager then the second time he said the manager /owner Ms. Joby said there was nothing they were willing to do to compensate for the$36 dollars i spent no remake no money back. Nothing!!!! Wow boycott I will never go there again.
If I can give them no stars, I would. I understand nobody is perfect and orders get messed up. They saturated our wraps with so much dressing and sauce they were inedible. I ordered chicken quesadillas and the the preparer did not have the care to cut them. Like I said nobody is perfect, but at least make an effort to make it right. They blamed Uber eats for the way they were prepared. Last I checked, Uber just picks up the bags. This store sucks.
As someone who visited tropical smoothie a lot in the past time, i cant help but be disappointed with the recent quality of service and food. Most of the times, whenever I go to a tropical smoothie location it is always a hit or miss as to wether or not I get good food/service. This isn’t something I want when I’m going to be spending my money for something I want or enjoy. Its disappointing as well whenever I get rude service, or just bad service in general. Sometimes the smoothies can be really good, or it can taste like a cup of water and ice. Wouldn’t recommend for anyone unless you like testing your luck.
I understand that not all ingredients are available but how did I go from a strawberry smoothie to a green smoothie.
Excellent service.
Everyone is really friendly and orders are made quickly.