I'm done with this location. if i could give 0 stars i would. we order at least once a week and the quality and taste of the smoothies has been doing downhill over the last 6 months or so. today we ordered 4 smoothies and food and all 4 smoothies has ZERO flavor. just enough ingredients to change the color of the ice to a very light, pale pink color. with the high cost of everything (and it was VERY evident they cut back on the amount of ingredients to save money today), I'll take my money elsewhere because they don't care at this location.
Guys seriously tropical smoothie needs to hire more people. I love the food and smoothies majority of the time but it is too much to do for only 2 people working on 1 shift. Are you kidding me. They have to do so much from taking your order to run to the back to get the smoothies ready! Maybe paying better to the staff and hiring more people will improve the reviews!!!! I mean you guys are charging way more!
Seriously disappointed with todays visit. This was my pathetic hummus veggie wrap. It’s usually a handful, but not today.The only thing that wasn’t skimped on was the sauce, so it was actually soupy.
The owner of this location, Kelly Mabry, is clinically mentally unstable and she treats her MINOR employees like absolute trash. Don’t give this woman a penny.
I put in an order at the wrong location and needed to cancel. The guy at the other store told me to call and cancel and he would out my order in the correct store. I call and I was told that since I paid already on the app they do not give refunds. So I paid for food that I never received and there is no avenue to credit or refund my money. Manager referred me to the owner who wasn’t going to be in that day, and the phone line isn’t answered consistently. I emailed the store but haven’t received a reply. I do NOT recommend this location, as they don’t seem to care about their customers.
We love it a lot we do go almost every day.
Smoothies in the rain! This place was fast & efficient.
I will be back as my food was amazing but the way the manager (a male) talked to the employees was very upsetting to me. Those workers were working so hard as the place was packed and he was so unprofessional while talking to them. It’s a shame that so many people are looking for good employees and then you have a manager speaking to kids and other employees like that. Very disappointing.
First time there. Great smoothies
First time there. Great smoothies