Not Good. Every plate (5 orders) we got, the chicken was over cooked / burnt. Such a disappointment☹️. We have eaten here before. It actually rivaled Zaxby’s in our opinion. I guess they figured since it was a to-go order that it was okay to serve burnt to a crisp food. NEVER AGAIN. Even the Texas Toast was burnt. Complete inedible!
We usually love coming here until today when I got the Mack’s snack box and this is what I received I counted 7 fries and was told that it’s “portion size” maybe next time put that in the menu that you will give little to nothing for $8.95 this place is way to expensive for the portion control they have with food. Spent roughly $30 for two of these boxes and a chicken sandwich and still left hungry
This place is one of my favorite places to get chicken from. Food is piping hot by the time it gets to you and the staff has always been friendly to me. I legit love eating here!
This is the third time in a row that the chicken was over cooked and outside burnt. Employee stated he put the chicken in according to directions. Will not return again.
Not your average tenders!! These tenders don’t skimp on size, juiciness, or crunch! I ordered a five piece thinking it was comparable to many other large chains and it was more like a 10-12 piece. Huge pieces, the perfect crunch but not to thick, and the right amount of flavors! Paired with the Garlic Parmesan and Garlic buffalo!
Used to be great but quality & service now gone. We ordered the family meal plus a side of sweet potato fries. Both servings looked like they ran out of fries and gave us whatever they had left. They did not provide any pickles or slaw. When we tried to call the store, we receive a message that stated they cannot get to the phone. On top of that, they want you to order online but pay cash only (3.99% increase if you pay with card). I get a feeling they are clinging to life and they just lost at least one customer.
The chicken was crunchy, nice. It wasn’t dry at all. The food here is great! The atmosphere is really nice and caring. My cashier James was really kind and outgoing. This is my first time here, and he showed me what to try ! I went 30 minutes out of my way and it was a great decision to come here! I highly recommend this place!
Y’all Mack’s Chicken tenders is saying something…you’ll hurt yourself if you’re not careful. Fresh, crispy and hot. Got me saying my, my, my. I’m staying one town over for a conference. However, I will make this drive for the next few days while I’m in town. The owners are very friendly, knowledgeable and helpful. You guys got it right!!! Go Mack’s Go!
We’ve been regulars at Mack’s since they’ve opened. Ordered from them dozens and dozens of times. This latest batch, we ordered three-piece tender meals, and received three small tender-sized pieces of chicken, maybe a quarter of the size of their original tenders. Breading has changed. Sweet potato tots were gone. Waffle fries were too salty to eat. No more pickles or slaw. Most of the sauces we loved during their first few years in business are gone. $10 for three nuggets, toast and a drink doesn’t seem worth it. This place was a staple go-to for our family a few years ago, but they’ve gone downhill rapidly.
Came in to have dinner tonite with my family and the first thing I noticed was how clean the place was next I noticed how good it smelled like delicious chicken. We ordered chicken tenders, wings, Buffalo fries and sweet potato tots, everything was out fast. It smelled so good the first thing I dove into was the Buffalo fries and they were so good and tasty, next I tried some tenders with the magic sauce and it was literally like Magic in my mouth the combination of sweet and hot ? went perfect with the crispy goodness of the tenders. This will now be my new favorite spot to eat and bring my family. Jessica is running a wonderful facility and makes the most awesome foods. I cannot wait to come back.