Just came through the drive through at 9 pm on the dot and they don’t close till 10. Ordered a Carmel fudge medium cheesecake blizzard and after pulling away, I took the lid off and our blizzard was 95% melted and like milk, it wasn’t even hot out for it to be melted at all. When you pay almost 7$ for a blizzard and they give you liquid in a cup, that’s ridiculous. Isn’t Dairy Queen supposed to flip your blizzard upside down before they give it to you, if they would’ve did that it would’ve immediately fell onto the floor so clearly they didn’t. I understand you close in a hour but that doesn’t mean you shouldn’t get what you pay for? I don’t recommend this location at all. Whoever made our blizzard needs to be re taught how to make them or they clearly just didn’t care.
Well wanted to enjoy a day with my kids, stop by for food and Ice cream took 40 minutes to get our order. May have been two people working but still waiting on the food she came and slammed the tray on the counter and food flew off. Went to table waited on the blizzards she made only 2 of the 4 . when I went back and ask she got upset I ask for the drinks she said what do you want I said one sweet tea and the other 3 Dr peppers she said she did not care to know what I wanted I could get the drinks myself gave me 4 cups and lids. I went back two get the other two Blizzards she said I made them and I replied no you made 2 again getting upset made the blizzards and walk off our food was so cold and the blizzards were so melted she made them first and let them sit till we got the food. I just went back and ask for a bag to go she just threw the bag I will Not go back again so rude . Story was so not clean you could see food all over the floor behind the counter. It dose not matter if your under staffed its not the customers fault had 3 other customers standing in line seen how rude she was to me and thay walk out shame BUT I will take my business elsewhere....And this place was not clean you could see food on the floor in back very unclean all the tables was sticky and the floor the two ladies working just complaining WILL NOT GO BACK TO THIS LOCATION NEEDS TO BE LOOK INTO ASAP
I tried to order a cotton candy blizzard the girl that answer said rudely "we don't have that" it's literally on menu to order. I get it working in the food industry sucks but you don't have to be straight up rude to people you at least say "I'm sorry we don't offer that blizzard any longer or it's out of stock"
The lady who took my family's order at the drive thru was extremely rude to us. We had a simple order of 3 of the same flavor and size blizzards. We did want ours in chocolate ice cream, but i guess they didnt have any. The lady who checked us out was on her phone inside too.
Ordered burger n fries. Burger was reasonable size, medium fry was small (McDonald's kid size small).Ordered rotisserie chicken bites, small chicken bites, medium fry was a medium.I'm going to stick to the delicious ice cream next n every time.
This dairy queen only takes cards not cash that's kind of strange to me when I'm using a coupon giving me a small dipped cone for $1. Then went without coupon weeks later no coupon pd full $3 price for dipped medium cone & still stating taking cards only. Then handed me the cone dip was so thin was dripping & could see the ice cream . Ask why states running out of dip for cones, shouldn't I been told that before hand. Would have gave back but figured to credit back to my card ☹️ so just asked for cup to put this dripping mess in .Ice cream good but service should be better.
If I could give this review zero stars I would. The hours posted say they close at 10:00 pm. I pulled up at 10 minutes until 9:00 and I was informed that their kitchen is closed and they are only serving ice cream. Mind you, this is not the first time this is happened, however, I ordered a blizzard and when I got to the window I tried to pay with cash. I was told they are not accepting cash and I can only pay with a card. I didn't have a card with me I only had cash. They had already made the blizzard. She put it back on the counter and told me she was sorry they couldn't serve me.
Have your credit card ready because apparently this location doesn't accept cash anymore and hasn't in 6 months.***Edit: Owner reached out and explained his trouble staffing with quality employees due to COVID, which I completely understand. He says the issues will be addressed in the next week (as of 4/29/22) with new management.
Tried to get an ice cream cake. There’s an old lady with no teeth that looks like a skeleton from Coco. She’s very sweet, and very slow. She stuck her bare hand in the cookie dough toppings, grabbed a handful and tried to hide in the back eating them, but she was behind a swinging door shorter than her so… it didn’t work. I never could get anybody to sell me an ice cream cake, so I left eventually.
This was one of the worst experience I have had in along time. I ordered a bacon cheeseburger and the bacon was turkey bacon not real pork bacon. The cashier sound they don't serve 'real" bacon and that's the only kind they serve. The meat tasted like it came out of the microwave it was so rubbery. The ice cream was running & watery. And the lady that was cooking up orders had on pajama pants. Not the same place... I hadn't been there in years and believe me I will not be going back no time soon.