Papa Johns Pizza

3120 W 76th St Ste D106, Hialeah - 33018
67 reviews
Pizza Chicken Wings Fast Food
(305) 557-7272

Amid the tough times that we are going through, Papa Johns food prices are still pretty reasonable! Thank you Papa Johns Pizza

Worst service ever! They sent the wrong order, I called up to 3 times to have them send the correct order again and they never did! The worst service! Don't order there!

Walked in at 10:18 to be refused service. If you want to close an hour early you should update your hours

I placed an order online. One hour later I got an email that the order was cancelled. I call the store to check and the employees just told me they’re having issues with the system and that they’re done for the day bc they’re no driver. They made many excuses to justify that my order wasn’t coming. After he told me that he hung up the phone like he didn’t care. No buying anymore from this store. I know it’s just a pizza which I don’t care about it. But to act unprofessional and give lack of service is unacceptable. Do better!

Order from here often. Always good.Delivery lady is very sweet.

I placed my order as I usually do thorough the webpage. I chose the “Leave at door” option to avoid contact with the driver. When noticed a delay (7:24 p.m.) went to the webpage and the order was delivered at 7:04 p.m. Pizza was left at my door without even knocking. The delivery guy just took a picture of my building and left. By the time I got it, was already cold, and the order was missing brownies and extra blue cheese sauce I included in my order and my credit card charged for. Called the store 21 times and nobody picked up the phone! Had to personally go to the store to resolve the issue. The team was a mess, looked like a gathering of a group of teens from high school. The two girls at the front seemed both to be lost, not knowing what they were doing, and a delivery guy who just happened to came in started to shout out loud to the team some kind of funny words. When explained the issue with my order, the girl at the register just turned to another guy in the back saying “there’s someone here who wants a refund” without trying to assess the problem and solve it. The guy who came to the register just limited himself to hear what the issue was, locate my order and do a “void”, saying that I should see the charge removed from my card in 48 hours or something like that. There was no customer appreciation nor the slightest intention to apologize and solve the issue in a different way. For being a customer who regularly used to place orders from this store every weekend, I felt let down. Definitely won’t order from this store anymore.

I only had ONE bad experience with them. And even then they gave me a full refund. I can’t complain. Great pizza and customer service. Guy with light eyes always gives great service!

The order was correct and the food tasted great. The staff is friendly and helpful.

Pizza never came, waste of $40. Never answered the phone either

No creo lógico en medio de la pandemia de COVID 19 , tener a este personaje , masticando su pizza, por toda la cocina e incluso frente al counter ..!?!?!?!?I do not think it is logical in the middle of the COVID 19 pandemic, to have this character, chewing his pizza, all over the kitchen and even in front of the counter ..!?!?!?!?