New Hong Kong

3116 W 76th St, Hialeah - 33018
76 reviews
Chinese
(305) 698-5400

WARNING ,steel Scrubbers pieces founded inside my rice ,that’s DANGEROUS plus TODAY,they forgot my rice and bring me only meat but they didn’t want to make a refund ,AVOID this place Please

Rice was soaked in oil NASTY ?

Unfortunately I have to give one star rating because it’s the lowest that they have but I would give them no stars for their terrible service. Not only do they not follow instructions but they lie about they’re delivery service. They blame Grubhub for the terrible delivery when in fact it’s their own drivers making the delivery. They drivers say they “call” instead of knocking on the door because I guess going up the elevator is too difficult. Not only did they lie to us but they also tried to lie to Grubhub customer service but thankfully we still got our money back. Save yourself the headache and order somewhere else. Mediocre food with poor service.

Unfortunately I have to give one star rating because it’s the lowest that they have but I would give them no stars for their terrible service. Not only do they not follow instructions but they lie about they’re delivery service. They blame Grubhub for the terrible delivery when in fact it’s their own drivers making the delivery. They drivers say they “call” instead of knocking on the door because I guess going up the elevator is too difficult. Not only did they lie to us but they also tried to lie to Grubhub customer service but thankfully we still got our money back. Save yourself the headache and order somewhere else. Mediocre food with poor service.

Unfortunately I have to give one star rating because it’s the lowest that they have but I would give them no stars for their terrible service. Not only do they not follow instructions but they lie about they’re delivery service. They blame Grubhub for the terrible delivery when in fact it’s their own drivers making the delivery. They drivers say they “call” instead of knocking on the door because I guess going up the elevator is too difficult. Not only did they lie to us but they also tried to lie to Grubhub customer service but thankfully we still got our money back. Save yourself the headache and order somewhere else. Mediocre food with poor service.

Unfortunately this used to be one of favorite places till they started not caring about the Customer I made an order for delivery and the driver apparently tried to call when I specifically state on my deliveries to text me and then the driver did not bother to get out the car and do a contactless deliver to apt. Restaurant refused to do it's delivery and blamed grub hub for delivery not made and that I had to go pick up the food. I called grub hub they stated that restaurant does it's own deliveries so they lied to me. The restaurant called me again and lied to me again that we are too far for delivery. We are less than I half mile away. On top of that they where trying to get away with not refunding my money. Horrible customer service and a shameless restaurant

Delivery took over an hour and the worst part is the actual food is gross. The veggie lo mein has no flavor wonton soup taste like dirty water and the sesame chicken was burnt. Not to mention, they charge so much here for the same things you can get next door at asian garden or anywhere else. Other places also give you eggrolls with your meal and a soup. Here you just get dirty new york sewer water. First and last time for me. Terrible food.

The food was very good. But I was very dissapointed, the delivery guy was not wearing a mask. I had mine on. I don't agree but next time I'll go get it myself. No delivery for me

Great for vegan options!!!!!! The food is amazing.

Don't order from this place, go to M Lakes. No ordenes de este lugar, pesimo, Greasy Loo Mein, they should think the chickens are bacteria bze you need a magnifying glass to find them, they don't speak ESPAÑOL, no hablan Español en medio de Hialeah, pero el driver debe pensar que esto es Colombia, the driver called me and was very upset about the address, they give the wrong address, food is terrible, and their manners are even worst.