Too many staff rushing in the kitchen no one running the register. All customers TOLD to use the ordering machine, then the person who should be at the register goes out to do the orders on the order machine for the guests, pointless. I had a coupon with no barcode so insisted she take my order at the register, she didn't know how to do that properly. Guest in front of me waiting 15 minutes for all his order to come out and it was wrong. Other guests at a table missing from their order and getting no help. The manager shouted at a guest because he suggested they retrain and get people to help properly and make orders correctly. Very rude manager/worker. This store is getting worse everytime I go there.
2 drive thru open for no reason. They don't take the orders in oder. I was waiting for 15 plus min for "FAST FOOD"?.This time we wanted to dine in and the service was horrible. They asked me to place order from the kiosk and when i asked for help with the kiosk the young lady who attempted to help me did it with an attitude. No customer service skills at all. Even the couple that was behind me had a hard time and even left with out any food. This Mcdonald's really needs to be re evaluated on there service skills.. Very sad.
Very disrespectful, I ordered online through the mobile app and sent screenshots to my family since I wasn’t able to pick it up and they said they couldn’t give it to them, so I payed, I lost my money, and they were ignoring everyone there and looking at them as if they were crazy. SUPER UNETHICAL AND DISRESPECTFUL! If they had the order number and my name, what is the problem? They didn’t even want to talk to me through phone so I could clear my details for the order
Horrible service at night, get new managers. Drive thru with a line of 5-6 cars waiting to place orders and no one actually taking orders. Everyone in the front standing around talking.
Costumer service sucks and the food its just okayIf i could give this place a zero i would. McChicken with no mayo, random sauce and lack or hearing at the druvr thru and apparently you cant add things at the window now. this place get worse and worse every time and the staff cant even
I would like to know who is the real manger in charge of this mc donalds or the human to resources number i call my daughter and the mangers screaming hang up the phone I don't care how disrespectful what is that where do this mangers get there training from and not to mention a 18 year old.that closes 8pm to 4am Friday and Saturday night a student they take advantage of kids that go to school and only 1 break working from 8pm at night to 4am this place is horrible they don't care instead of teaching them how to work they shouldn't be screaming how would they like if a manger would scream at there kids super upset will take further action not right at all thats why everyone leaves because of the treatment and the discrmation
We order sweet tea and they forget to put ice in it. So we drink hot tea.
The Drive thru here at night is horrible. The managers and staff here only take one order at a time and wait until that driver gets their order before taking the next order. They will have 5 / 6 cars waiting to place orders and they don’t care. They take orders like this to make their metrics look good and make it appear they’re meeting McDonalds Corporate standards.
A terrible experience.The crispy chicken was not!It was a soggy chicken sand. that seemed like it was seating there for awhile. Looked like they had not change the oil and the chicken was pretty dark. The size of the chicken was about 1/3 to the size of the bun.Not happy l think lm going back to chickfilla.
The service was horrible, there where no straws, the chicken was hard and old, the fries were empty, I ask for a Big-Mac with no piclels and cheese and they give me the pickels and not the cheese, the most conflicting this is there are 10 people in the front and only one is working.They take half an hour to give me the food also to take my payment. They make you order online when there is no line in the cashier I don't recommend you this place.