Food was good. We had soup and bread. But the restaurant is filthy stains on ceilings. Dirty tables. Dirty floor. What in the world?
I'm rating their cleanliness. We've recently been to 3 Paneras in 3 different states and their tables were always dirty. I think Panera is short staffed. I see workers busy working. Panera doesn't hire enough staff to keep their place clean.
CATERING Review:I ordered a catering order here for my wedding brunch, a month prior to the event. A week out, I called the store to confirm everything was good with the order, which they did confirm.On the morning of the brunch, I called the restaurant 5 minutes after the delivery window ended to check on the order. The girl informed me that the doordash driver never showed, and she would contact them for info. At no point was I informed prior to this moment that Doordash was going to deliver the breakfast. She said she would check with them and let me know. When I contacted her back, she said that there system stated the order was delivered, and she was not really sure at that point what to do.I had to leave my event to drive and pick up the food at this point, while my guests were all waiting. I arrived, had to wait for them to get me the food, and the manager on duty was largely unapologetic. When I inquired why they didn't at least contact me when Doordash didn't arrive, she did not have an answer for that.Finally, once I got all the food loaded up and ready to leave, I noticed that they did not pack any of the orange juice order, so I had to go back in and inform them, and wait for them to get all of that ready.I would absolutely recommend any other restaurant or service in the area for your catering needs.
I'm rating their cleanliness. We've recently been to 3 Paneras in 3 different states and their tables were always dirty. I think Panera is short staffed. I see workers busy working. Panera doesn't hire enough staff to keep their place clean.
Restaurant was clean and the service was helpful. Food was delicious and up to the Panera Bread standard (always a fan of the Steak/Cheese Panini and the Broccoli Cheddar Soup). There was a slight wait but not too long. Unfortunately during my visit the ice machine was down, and my friend's turkey sandwich did not have turkey on it. Staff were understanding and replaced it and all was fine though. Overall a good experience and I do recommend this location.
Difficult to figure out how to order first time there. They don't have table service. You order from a screen and get a pager that alerts you when your food is ready. Learning curve if it's the first time you have been there and especially if you are with elderly parents.
Great food, clean restaurant, and my nonbinary teen has met very welcoming LGBTQIA staff here, I love anyplace that makes them feel comfortable:)
Excessive wait times, seems to be due to more staff taking orders rather than preparing food. Like a restaurant with 15 wait staff and one line cook.
I know Panera is just glorified, frozen hospital food, but it’s popular. This restaurant is overcrowded and understaffed. There’s no reason it should’ve taken 20+ minutes to get a single sliced bagel that wasn’t even toasted (it’s not as fresh as they’d like you to think).I just feel bad for the staff. They were nice and as helpful as they could be, but if management wants to keep running them thin at this capacity and workload, the quality of the food and service will deteriorate further.
Rating is for just coffee, lemonade, and papaya drinks. 4 for taste and 5 for price.All coffee flavour are good, but I hope they pay attention to keep it hot.