Dunkin'

7605 W Newberry Rd, Gainesville - 32606
95 reviews
Coffee Shops Donuts Coffee & Tea
(352) 224-5518

Love your brother and sister who are in the Lord. When we believe in Jesus as our Lord we have the same blood.

This was my first stop when I got into town. Lu fortunately after the first visit the service has been subpar. It’s always a gamble to order your coffee. Anything other than straight black coffee will most likely result in the drink having to be remade. We gave our order and due to my allergies I have to be sure they don’t add milk. Ordered large hot Carmel Mach with Oatmilk. Pretty simple right?! First coffee we received was iced, second we received had milk, third one had no Carmel! How do you mess it up three times? If dunkin would create a better culture of customer service they’d be way better than Starbucks. Just saying

My morning detour before work and I really like this location. Staff is great, friendly and efficient.

Stood waiting for a while as the only one at the counter. Ordered and got the wrong donut (bavarian cream but got lemon curd- though it was in the right place). Tried to call to let them know to prevent for everyone else and no answer. Disappointing.

Worst dunkin I’ve been to. They don’t have what they’re supposed to have that’s listed on their menu and customer service is horrible. Don’t stop here if you’re passing through.

Perfect coffee every time and with a smile. My favorite Dunkin Donuts!

The restaurant is modern, well lit and clean. The service was fast and the drink came out perfect. Polite customer service made this my new favorite Dunkin in town, they really boosted what was a rough day for me

When I pulled in, I noticed a DD employee smoking cigarettes behind the Waffle House next door.Proceeded to order 2 drinks. Both were the wrong size and just looked like two cups of milk.Manager (turns out to be the Waffle House smoker) was rude and when I asked for a refund she started digging money out of her pocket and asking other employees to pitch in. Lol that was awkward.The only decent part of the visit was the nice cashier.Left a review using my receipt code and franchise owner never followed up. Pretty apparent this is probably the norm.

A young gentleman named Rohn or at least that is what it said on our receipt was so nice and polite. He was so well mannered while taking our order I just had to give him 5 stars. Also he gave us very fast service.

This location needs more help!! Poor young man was all alone trying to keep up with drive thru and inside customers! He did an awesome job!! Well worth the wait.. place was immaculate and he was super polite and tried extremely hard to keep all customers happy! Would have given 5 stars except for owner and or manager needs to make sure that they have more help...Gotta give the young man today a LIT of credit he held it together.. awesome job ??