Baskin-Robbins

3710 NW 13th St, Gainesville - 32609
35 reviews
Ice Cream Shop
(352) 378-8559

I was told my order of a single banana split was "too difficult" for the drive thru and that it would irritate employees... I couldn't believe my ears. Seriously?

The people who work here are sorry. Any time my kid had ever wanted a sundae is always something. They have no ice cream they don't have hot fudge is always something. And the inside is super dirty. Customer service sucks too.

I probably won't be back. Many of the fixtures and equipment appeared broken or in need of maintenance.

The people who work here are sorry. Any time my kid had ever wanted a sundae is always something. They have no ice cream they don't have hot fudge is always something. And the inside is super dirty. Customer service sucks too.

If I could give it zero stars I would. Been here 5 times in over 3 months and the coolers are broken everytime. In the latest time they had no ice cream at all, and only had one lady working in there by herself. She also seemed miserable working there. Who ever owns the place needs to step it up.

Its supposed to be open till 11.00p.m. and is closed by 9.26p.m. on 06/07/2021!

Ice cream coolers are broken, literally the glad on top was broken. The cooler for juices didn't work, and they had no idea what a cappuccino was. I wanted 15 donut holes was told I had to buy 5 10 or 25......

They Are ALWAYS out of strawberry ice cream !!! You would think with the milkshake being almost 8.00 they would stay in stock i have had this problem for going on 2 years so it doesn't seem like they will ever care.

Ran out of all toppings except sprinkles.

Very accommodating