This final encounter ([email protected]) is the nail in the coffin for me. Ordered on the App for this Arby's location and was expecting a complicated experience because usually that occurs at this location when ordering through the App. The workers were a little confused due to the online order, but they quickly figured it out. I received some of my food and I mentioned that one item was missing. **Also, noting that no bags had receipts on them and no napkins were given** They gave me all the items that I ordered and drove away. The Root Beer tasted like tonic water with a slight hint of syrup (Disgusting). The fries were fresh, but that was the only good thing on the docket today. I opened my sandwich and couldn't believe what I saw. I ordered the Wagyu Steakhouse Burger, but did not receive that. I received roast beef on a standard sesame seed bun, not on the typical bun that is included with a beef and cheddar sandwich. There was no cheese and nothing else on the sandwich. I was beyond baffled by this comical amalgamation they decided to package up and serve to me. I can't even begin to comprehend how someone looked at this and was satisfied with their work. I guess there is zero training required to handle food at this Arby's. The mozzarella sticks were slightly undercooked, as well, but passable. The whole experience was poetic for me as this is the worst Arby's I've been to in my life. I wouldn't expect any more from the employees at this location because clearly there is a lack of competency and professionalism.If anyone still decides to eat here, please, please do not order on the app and verify every item thoroughly before leaving.**Update, was told to submit a review through their online system, which i did prior to leaving a review here. No response as of yet about my refund or about this review, or the review on their online system. I have not been contacted and I have not received a refund. I am not taking this review down until it's rectified.
This Co. hires hot tempered black people...do not expect any professional or courteous service from their managers. I will never ever return to any Arby's for food or drink. As a young man I was trained to be an Arby's manager. It was a tough and responsible position to fill. Black people want you to bow to them and worship them, what in the hell is with that???? I long for common decency in this backwards Un-United States. This place will certainly ruin your appetite and day....
Attempted to stop for a quick dinner at Arby’s on Eglin Pkwy. The person taking orders was completely rude, she was very short with us and she had nothing but attitude, like it was a complete inconvenience to take a customer’s order. We ended up canceling our order and having dinner somewhere else. We love Arby’s but we will not be stopping at this Arbys until they can employ people who would like to work.
Nice Arby's. Not impressed with one sandwich, but all 6 meals were hot and fresh. Crew decent as far as service.
This place is horrible I didn't want to leave mo star but I had to me and my husband went here today for lunch a drive through of course we order 1 fish and 1 spicy fish but let me tell you paid over 17 dollars for the meal nothing was right not even the drink our meal was cold I didn't have extra tartar like I ask for and my husband was not please with the whole think DON'T GO TO THE ARBY'S ON EGLIN PARKWAY THEY are a very Disappointment my suggestions find something else to EAT waste of time and money CLOSE THIS LOCATION DOMN PERMANENT
Food was good but service was pitiful. Was answering/ talking to the cashier who didn't listen and kept turning to talk to other people near her. Super annoying!
Quick service. In and out! The young lady at the drive thru on 2/6 at 6:30 pm was very professional and polite. Thank you for that! Keep up the great work.
1/27/22 11:59am. ( Carina).Order when your Ready.This is the welcome you receive when you drive thru.Do you answer the phone, talk when you're ready?When someone knocks on your door, do you say , enter when you're ready??!Ignorant employees, paid too much.
Just left Arby's On the Eglin Parkway, Fort Walton Beach Florida. Just got home and order is wrong and also cold. One of the sandwiches ordered was suppose to be a medium, we got a small sandwich which all of our sandwiches had cold meat and the bread was cold, I made a phone call and I explained, that I really understand that everybody is short staffed, I tried to explain and the manager wanted to talk over me.. As I explained we ordered Med sandwiches and received small sandwiches he proceeded to tell me that the sandwich size is determined by the of the fries ? I have in all my 58 yrs have never heard such such.... what if you don't order fries? He then proceeded to tell me they make the order when ordered,, so as I had tried to explained that all the meat and bread was cold he told that they are all made the same ? another hmmm....I asked, him why he was wanting to argue? He said, THEY ARE ALL MADE THE SAME. I explained, he shouldnt argue with the costumers. Then I just said make sure the bread and meat are hot and he kept wanting to argue. So if your manager talks to your costumers that way he should be demoted. I have a business if he was in my business he wouldn't either have a job or he wouldn't be the manager he'd be a sandwhich maker and he'd be heating the meat. Needless to say we all heated our sandwiches in a microwave at home. Also, change your response to your reviews they all say the same thing to every review. Bad bad bad
Cashier at the front looked like she didn't care about her job got happy hour sliders and two curly fries the fries were stale it tasted like garbage wasn't even hot or fresh never coming back to this one I could went to one in Navarre rather than eat here what a disgrace