I hate giving low reviews on places being I know how the pandemic treats people in food service and how fragile snowflakes are. But I come in and order a smoothie, the guy behind the counter has AirPods in which is completely disrespectful, the floor has water all over it. And there’s at least a 20 minute wait for smoothies. I understand there’s staffing shortages and no one wants to work. But this is not how to run a business.
Wouldn’t serve me because I forgot a mask in the car. Parking is horrible here so didn’t want to walk all the way to my car and back again. There were no customers in the building except for me. They told me to wait outside, they’ll bring it out to me. So I did. Then I didn’t hear anything from them for 10 mins. I walked back in, and they said my card didn’t go thru. So needless to say, we all wasted our time and I was very upset. They should be more flexible and also retrain staff.
First time to Smoothie King. One mango veggie and one island slim. Will try to find more. Young lady working was personable. Perfect pre bike ride fuel..
Veteran owned business, hoorah! Manager and his sister are expeditious, and efficient as well as customer centric. All others working at this location are incompetent. They seem hindered whenever a client walks in, as they rather mess around gossiping. Cannot give a recommendation, even though I'd like toEdit: As a follow on issue, I came in today and manager (owners son) did not know proper operation of smoothie king app for payment resolution. Provided opportunity and resources to solve the issue, to which he replied "this doesnt affect our business". Order was cut to 25% of original order amount in Hope's of stimulating proper training for customer service and client resolutions moving forward. Will be the last time I personally come here, but hopefully this helps someone else.
7:37am on a Tuesday-closed. Their window hours specifies they are open and so does Google maps. Went out of my way-irritating.
I’m trying to leave praise for the Estero location but it’s not an option on the Smoothie King website’s location menu. I just have to complement Dane and Jeanna for their excellent service. In addition to them making us great smoothies, they both went above and beyond with menu suggestions and their personalities make us want to keep returning back (we went twice in one day!) because they are so warm and welcoming. We visit a lot of SK all over the country and this is by far the best service we’ve had. My 6 year old son even said “mom they’re so nice!” Way to go Estero location.
Always friendly and have great smoothie
They have a lot more different smoothies and varieties of them than Tropical Smoothie Cafe. However, I wish they had lunch items.
Always has great smoothies. This one is a little weird to get to, as you can't access it directly from the road but you have to walk in the little center. I like that they finally switched to recyclable cups!!
I've heard that the smoothies were to die for. I wouldn't die but it's pretty good