I was greeted by Amara (only black lady in the store) with a horrible attitude and it went down from there. I ordered the number 8 club. I hate crispy bacon and so I requested for my bacon not to be fully cooked. Amara said we will get to that later. I responded, "Well I see you are cooking bacon on the grill currently so please make my bacon not crispy." She said she couldn't and when I asked why not she and a guy with big quarter sized earrings in his ear said because it's protocol. I asked for a manager and he said "Hi, you are speaking to him". I said so let me speak to your District Manager and he walked away and said "I'm not doing this today" and went and got the real manager. I let the manager know that I would like not‐crispy bacon and he said no problem and got me the freshly cooked bacon on the grill. He was awesome. Amara also threw my cup on the counter very rudely. I am so appalled at her behavior and the guy who was extremely rude and refused to fulfill my request.
Today was first time I've ever had a Jersey Mike's, what a Great experience. I had the #13 delicious ?, I could actually taste the freshness and flavor of the meat. Everyone was so nice, you could tell they very happy employees.
Whoever is on the grill today is KILLING it. Awesome big kahuna!! Best philly cheese steak in town by far!
Excellent service and great food! Placed an online order and they prepared everything right. Thank you!
They made a great sub. I wish we had one in Lehigh Acres or Alva. They are so much better than subway.
I had high expectations. Was a decent fresh sub. No rush to come back.
The store was clean, the service was excellent. Young man named Evan was amazing very friendly, fast, efficient . I would definitely recommend friends and family. I will be going back.
It's just ok. I had an Italian sub, but was up against really stiff competition from a sub shop no longer in existence
The big kahuna cheese steak is phenomenal. Initially, I had ordered this for my husband but after sneaking a taste of his, we now both order this sandwich. The staff at this location also deserve an honorable mention. Evan and Ashley were exceptional with superior customer service. Thank you. Please consider opening a location in Cape Coral.
The best cheese steak I ever had and I am 72 years old and I am from Philadelphia Jersey Mike's cannot be beat