Dairy Queen Grill & Chill

11533 FL-82, Fort Myers - 33913
136 reviews
Fast Food Ice Cream & Frozen Yogurt Burgers
(239) 332-1476

Wifey likes mocha moolatte so we stopped. I got med thin mint Blizzard.Warning - DON'T get a large. Both very good. Just like GS cookies out of the freezer over ice cream. Only about a 2 minute wait after paying.

Burgers are better that any fast food joint, but only a good tie with Culver's. Blizzards are great. The DQ's are always clean for sure.

It took too long for the lady to even come to the counter to take our order. She had a blank look on her face the whole time. Number one thing on their list is service with a smile. When I got my burger, the bun was still frozen. Number 2 thing on their list is to “Make it right”. We were passing through on vacation. I don’t suggest wasting your time or money here. Young kid making ice cream was freaking out because he didn’t know how to make half the ice creams on the order board. This location needs leadership. Also the mens bathroom is nasty!

Service wasn't good, I went through drive through, I had to pull forward towards the front door, they took about 15 minutes for my food after I pulled forward. People behind me was leaving left and right. The first time she came out, she forgot my drink and fried, and ice cream, she went back in to get it, 2nd time she came out forgot the coke again. So she had to come back for a 3rd time. Ok service.

Order was wrong, even after being read back to me. Order was missing an oreo blizzard and peanut butter on my PB Parfait.What we did receive was still good. Will come back.Need to double check orders prior to giving to customers.

It took too long for the lady to even come to the counter to take our order. She had a blank look on her face the whole time. Number one thing on their list is service with a smile. When I got my burger, the bun was still frozen. Number 2 thing on their list is to “Make it right”. We were passing through on vacation. I don’t suggest wasting your time or money here. Young kid making ice cream was freaking out because he didn’t know how to make half the ice creams on the order board. This location needs leadership. Also the mens bathroom is nasty!

Some employee acted like she didn't want to be there, big time attitude. When I tried to order she just walked away from the register and motioned for another employee to take over. He was a nice guy and very considerate. The one who was making the desserts we ordered was so busy. Who ever was the supervisor should have handled the register since out was like no one wanted to. Floors were dirty and sticky, garbage on floors. Poor supervision.

I say this because the food was amazing, underrated as hell and I'm surprised they had the food ready in under 20 min. It took long for a reason I get it because they actually make the food and the fries are not frozen fries that they heat up is actual made fresh, it was really nice and had a nice crunch to it. The food I got was the chicken sandwich and It was so good, I also had this chocolate shake I'm more of a vanilla guy but I decided to try the chocolate shake sense I always try vanilla and it was amazing. 5 stars

Went to this Dairy Queen location not expecting to get an old burger patty along with a slice of tomato that I am sure the workers there wouldn’t eat so why would they feed it to someone else? I am 8 months pregnant and the thought that I bit into this old meat patty with old produce is nauseating in itself! Food poisoning is serious especially when pregnant!I ALSO ORDERED A KIDS MEAL FOR MY SON, A CHEESEBURGER WITH JUST CHEESE AND KETCHUP! CHEESE AND KETCHUP! BUT OF COURSE THAT WAS ASKING TOO MUCH BECAUSE THEY ALSO ADDED MUSTARD WHICH MY 4 YEAR OLD HATES! AND ANYONE WHO HAS ANYTHING TO SAY ABOUT MY SON BEING PICKY CAN SAVE IT BECAUSE I CAME HERE TO ORDER FOOD TO MY LIKING AND PAY FOR IT! WHICH MY TOTAL WAS $35.20 BECAUSE I ALSO GOT ICE CREAM. AND YPU KNOW WHAT IS PATHETIC? THE FACT THAT PEOPLE INCLUDING MYSELF HAD TO WAIT TO GET TO THE ORDER BOX AND ONCE AT THE ORDER BOX WAIT SOME MORE, THEN WAIT IN LINE SOME MORE, FINALLY PULL UP TO THE WINDOW WAIT SOME MORE, PAY FOR MY ORDER THEN GET TOLD TO PULL UP BEHIND TWO OTHER CARS AND ALSO WAIT ON MY FOOD…AND BELIEVE ME I GET THERES A SHORTAGE OF STAFF AND FOOD NATIONWIDE BUT TO HAVE PEOPLE WAIT THAT LONG AND GIVE THEM OLD FOOD THATS JUST PATHETIC! IF YOU LOOK AT THE PHOTOS I PROVIDED YOU CAN SEE HOW OLD THE PATTY AND PRODUCE ARE. AND I MUST ADD THE MANAGER AND TWO OTHER EMPLOYEES CHATTING IT UP IN THE PARKING LOT WHILE THE MANAGER REVÉD HIS CARS ENGINE SEVERAL ANNOYING TIMES INSTEAD OF BEING INSIDE THE BUILDING MANAGING IT JUST SAYS ALOT!

Excellent food and service. Three staff working through rush hour busting their ASSES….absolutely awesome work ethic. Very impressed. Very friendly too.