Hours posted are wrong, arrived just before 8pm, already closed.
I stopped by today and saw three small roaches on the jars in the display below….i never backed out of buying food so fast before. That’s disgusting? I know it was only small ones but that usually means they have an infestation. Somewhere in there I apologize for not photographing it.
If I could give no stars, I would. I was treated rudely, and told I could not buy four cinnabons, I had to take the four pack, that was the last one on the rack and looked like it was from the day before. If I am spending $20 for baked goods, I want fresh. I was told I could buy two. I have never in my life walked into a store and been told, you can only have two, pandemic toilet paper aside. I was also told I couldn't get in line and get two more. My husband loves Cinnabons, and I had to drive for 40 minutes to get to Edison Mall to buy them, for his once a year New Year's eve tradition. The kind lady behind me in line heard what the clerk was telling me and she looked at me and mouthed, I will get them for you. I gave her money and she did just that. There are kind people left in this world, they just don't work at Cinnabon. When I asked the clerk why I could only have two, she said "that was the rule". Wow. Needless to say, my husband will not be continuing his tradition, and will have to wait to find his treat somewhere else.
Came to order a four pack of Cinnabon, because eight that's the name of the place correct? Was told to come back in 15 minutes. Came back in 20 minutes waited in line again get to the register to be told it'd sold out again. This place is a joke it's ran by unprofessional leaders that can't put in to perspective its a holiday should be making extra everything. I want a four pack not two of them I will not be returning to this location I will be writing corporate. You are a joke you need to reevaluate your leadership, don't tell a customer to come back in 15 minutes and not have what you promised...
I work here
The line was way too long to wait for service, so I'll be back at some point.
Customer service is very lacking. I guess you take what you can get when it comes to employees at the edison mall. ???
Delicious with ?
Great service. Very polite and considerate. The young man who served us just naturally went above and beyond. It was so nice and really you don’t get this good of service at a fancy restaurant sometimes. Thank you Ryan.
I went to buy a cinnamon roll and the rep was very rude. He was yelling and rushing me the whole time. His name was Marc and I saw him being rude to other people as well.