If you seeFive star post five star post for this company it's so bad they pay employees 5 dollars ? to post 5 star on the internet lol for real ? they pay 5 bucks to the employees to post on Google lol let's b real ? have of the good stuff they say is bull it don't matter how many times ,ik you can't over do it but they will pay that's how bad it is lol I was laughing for the money yall good 5 dollars add up clapping great writers and actor's period and if you want to make a law suit trust me they got a lot of stuff that you could win ? hanging cored in pacikng Station water on the floor in sorting area pay attention it's on you people get hurt they scare ? lol this is the truth pallets full of water lol
inventory was lost and showed up a few days later on ebay.cannot trust them with a 10ft pole. if the workers are stealing what else is going on?
the platform looks cool and thats about it. multiple items gone missing. management says they dont know what happened. seems im not the only one with this problem
every month they charge different amounts. its very rediculous. item is the same size yet they keep charging different dimentional weights. I think this is how they overcharge the customers.
We've been with ShipMonk for awhile now and they have been absolutely wonderful! When we first partnered with them they were a bit smaller and still somewhat new, since then they've grown into a larger 3PL company, with updated backend apps/software, more staff, more features, warehouses, better prices, etc.The backend software/dashboard is intuitive, constantly getting updated, it shows your whole business at a glance and is easy to see and edit your orders from a birds-eye-view. After the initial onboarding process, everything integrates perfectly with Shopify.We've personally had little to no problems with ShipMonk themselves, errors are usually caused by USPS or other shipping companies. When we do have an issue or concern, the "Happiness Engineers" at ShipMonk are phenomenal, they're your personal point of contact and you really establish a good relationship with these engineers, they can help you with anything you need to ensure things go smoothly and they respond very quickly.Overall, we're very happy with the service from ShipMonk. With any 3PL you will run into issues here and there, it's a complicated logistical system shipping millions of packages a year, but with ShipMonk, together we've ironed out the initial issues and have been smooth sailing to success!
Great alternative fulfillment center to the competition, with affordable pricing and quck shipping. Also, great management and leadership staff as well.
Had some issues but after speaking with some key people at the company they fixed everything and credited my account for the mistakes. The software is easy to use and their customer support does their best to help you.
Working with the ShipMonk HR team has been amazing - they have a great bond as a team and I've felt welcome ever since my first day. Thank you!
This entire establishment is a Joke. Very Unprofessional, a wannabe Amazon lol. Stay away business wise and career wise.
This company is a joke. Do not work for them. It will just bring you headaches and more stress than looking for another job.