Took 20 minutes to get to order with only 2 people in line and then told I’d have to wait. 4 employees working. One of the girls chatting with the guy behind me and took his order out of sequence. This was at 10:30 am. Imagine if it was a busy time you would need several days to wait.Be told. This place is horrible many other places try to earn your business while this place successfully runs you out. We left
Enjoyed our half dozen bagels. Not crowded
Couldn't even take a picture of the food because I ate it so fast... Best breakfast/brunch place ever.
They were quick and super helpful with allergy information. Consistsnt to the Einstein Bros. Bagels and the taste was on point.As always the food was delicious
Absolutely delicious bagels here. Service was not the best but the bagels more than make up for it. Would highly recommend grabbing some of their in-house cream cheese. So many flavors to choose from. I ordered on the app and they put my food in the delivery drivers section, which was strange. But it was easier than going to the counter to pick it up.
This place has taken a turn for the better. Service is faster, the place is cleaner, and the manager (Didn’t catch her name) is doing great at keeping the line moving while providing great customer service.
So. Very. Slow. 15 minutes to get a toasted bagel.50% of the time bagel is burned or undercooked.
Clean place, friendly staff good food but a Lil pricy but tasty. I'll go back
I visited the store Friday morning 11/12/21 as I do most Friday mornings on the way to play golf. I arrived just after 6 AM. When I placed my order, i was told there was no way to provide my phone number. I ordered a turkey Sausage and Cheddar with a small coffee. I commented that the staff had not even started to make eggs yet. I went to get my coffee and was told there was no milk or cream available! After almost 15 minutes of waiting, I was told that they did not have turkey sausage available! I had to settle for sliced turkey. The woman standing next to me had been waiting for her order for some time. When she told them that she was going to be late for work, and asked why it was taking so long to get her food, she was told they had online orders ahead of her. She told me that she had stopped coming to this location as it was not up to Einstein Bros standards lately. As I was leaving with my black coffee, I observed the woman behind the counter, pouring milk from a gallon container into a much smaller container. I asked for some milk and was able to put some in my coffee. I am a business executive and was totally disappointed in the poor customer service, and felt obligated to write this review. I am a loyal weekly customer of Einstein Bros. and this location needs to be reorganized.
The food is great ..but very pricey