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I ordered one expensive plate around $70 cost I was supposed to be amused with the plate, but it was tasteless, I ordered a risotto, and it was COLD and not creamy at all. Taste was like tomato with rice. Awful customer service. Manager didn't try us well after had a lot of drinks and food, she just told me I have to eat or take it out. Of course, I told her to throw it away and I still have to pay the plate. I didn't care about how much I had to pay, I just wanted to eat something good and also if I'm paying an expensive dinner at least to have a good experience with the manager but she was rude. We were a big group, but they didn't care. Never coming back. Definitely losing a customer.
We drove 10 miles to eat at this restaurant for a special night and experience. We can honestly tell you it was one of the worst restaurants for the food and service. The Octopus was tough and uneatable . The pasta was tasteless. The young lady didn’t seem to care and we didn’t ask for anything special. We paid our bill and never to return.
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(Translated by Google) The food was delicious and Fernando's attention was incredible(Original)La comida estaba riquísima y la atención de Fernando fue increíble
Omg! Did not like the food! Horrible service from the waitresses! I felt so RUSHED! Was not finish with my food and they kept asking for it!!! First and Last!!
I went there yesterday and ordered one of the most expensive dishes in the menu which included lobster and sirloin. When the plate arrived I noticed the meat was overcooked and the lobster not well cooked at all (instead of being white meat it was somewhat transparent) which is terrible for seafood. I told the waitress and she brought a new plate for me which was half the size (both the lobster and piece of sirloin were very very small) and I told her that I felt I was being penalized because I returned the plate the first time. By the time the waitress came the second time we were tired and I was almost full of eating the bread, therefore I didn't request to redo the plate again and just ate some of it. I called today before posting this review to tell the restaurant we felt ripped off by the quality/ quantity and price of my plate and check if the restaurant would be willing to compensate for all the problems with my plate and the excuse was that I ate some of it and they do not give money back on that circumstance. I expected them to have a better policy regarding returning the money specially when a customer was penalized by them for returning bad food.
Every time I had ordered there’s a problem, cold pizza (even though location is less than a mile away) and it’s not only delivery the problem, problem is also pick up and orders not ready, today, after months of not ordering I decided to give you guys a last chance, pizza was promised between 3:15-3:32pm order arrived (missing a tiramisu which was charged on the order) at 3:47pm if you are unable to provide the service you’re promising , then is best to close, for me this is the last time I order from you
small , very cozy restaurant, very good service, went there on a tuesday night with my wife. only thing that caught my attention was that the portions were very small and for the price they should have been bigger. you can get larger portions at Il Forno and Basilico at the same price and they are very good also.pasta was very good. Will give it another try in a few weeks, Hopefully they change the sizes.