I really enjoy their new drink s
Walked in and was promptly ignored by three different girls who couldn’t be bothered to say hello. Stared at their backs while they prepared 2 coffees and a sandwich for a customer waiting outside. No stock in their cooler and dirty anyway. Went up the street to Starbucks - better service, better coffee. You get what you pay for!
Placed the wrong mobile order twice and have been calling since the day of to cancel the orders and get a refund. Nobody picks up the phone.
This worker looked at me coming in and continued doing something in the lobby area, while there was nobody else to help me. After waiting like 5 minutes the worker eventually slowly walked to the front and asked me what I wanted. The worker gave me the drink. I said thank you but I didn’t get a response back. Just a stare… all that and the coffee was bad… hahaha oh some people really try to make customers feel unwelcome… screw this location.
I’ve come to this Dunkin many many times, usually in the AM. They are the slowest Dunkin I’ve ever seen. They don’t even have a functioning drive thru window just online orders and in store counter and still can’t keep up. During the busiest times in the morning when you need to be on your game, doesn’t matter. The girl was draining an ice bucket right in front of the doughnuts and register, and doesn’t even stop to ask “how can I help you” or provide service instead she gets on her phone and starts scrolling. I’ve worked food/customer service. When a customer comes in, you need to provide service to the customer. Unless you’re ordering a black coffee, good luck. The coffee is either black or looks like straight milk and sugar. Okay there is no in between. Theres just no urgency for customers. Everyone just lackadaisically walks around. The only reason this place is still in business is convenience of location as it’s the only one around close to businesses.
This is the worst and filthiest dunkin donuts I have ever been to. Restroom in deplorable conditions and not safe. Tables, floors, walls, glass, all dirty. I could never consume from there. Staff is very rude. Horrendous.
The clerk was dripping sweat. After I waited a few minutes for her take care of me.. while she rearranged donuts. No, "I'll be with u in a minute".. nothing
The lady made my husband's coffee fresh and hot
My favorite Dunkin donuts. Long lines but fast service. Food just right
Was clean and fast but sorry they had no oatmeal