Had a god awful experience with this store Saturday night. The manager I had the Displeasure of dealing with took away the cashier when I was trying to ask her a question of why my free 10 piece nugget wasn't added to the order. When I went to ask him why it wasn't on there and show him that I had the young lady scan the discount and he just kind of rushed me out of the way, saying they were too busy to do anything to help. I waited for about 10 minutes in store before this to even place an order. waited another 15 minutes to try and get my discount corrected.In short:-The food was mediocre at best.-The customer service of the employee and management was poor.-Will Never visit this Wendy's again.
Wendy's as a whole have fallen..stale buns,cold fries. Extremely slow.This is the 3rd different store I have been to in the last month ( Leesburg 441, Tamarac, and Deerfield hillsboro east all in Fla )The person at the register was friendly and apologetic..
They treat deliveries as less priority. After waiting in the drive through line at 11.27pm they sent you to the parking lot until the line clear up . Manager dont understand that deliveries are also customers who pay delivery for a reason but they deserve same treatment
For some reason they no longer want to make vanilla milkshakes they only serving chocolate strawberry service is lousy. Going woke going broke
Poor customer service. Cashier wasn't friendly at all. Took her sweet time coming to the counter to take my order. Chicken sandwich was dry and tasteless, nuggets stuck together during cooking. Please try to avoid this place.
This establishment is not sanitary . Restrooms are filthy. Food taste and look like they have been sitting all day. French fries container full of oil and debris . And employees have no customer service.very bad place to eat
This will be my last post about this place. The staff never have on the right clothing their parents is unprofessional for what they do never courteous never repeat your order back to you give wrong orders store is not clean do not go to this Wendy's the staff is not capable..
May 31 2022 I just had worst experience with the overnight crew the guy that was taking my order was very disrespectful I had to end up going to a different Wendy's even though this one is closer to my house they need to teach these people better customer service
Do not eat here it's very nasty ? I so very sick from here I got COVID-19 from here think God I had all my vaccines otherwise it would have been worse I would have been hospitalized the food is nasty there's flying bugs roaches everywhere do not eat here if you value your health
Used the app for drive thru, this place blows you off to curbside pickup and then never brings your simple order of just 1 burger while 3 other people get their food. Horrible. Don't use your app in this place. They don't care for it. Or go inside and wait. Bad management obviously