Today Sunday, I stopped in to enjoy a ice cream with my granddaughter and when I went to pay for the cone the cashier Who said her name was Angel said she could not punch in my phone number to give the discount from the members card. She displayed a negative attitude and lied saying she didn’t know what I was talking about … she was not interested at all in good customer service. The on duty shift Mgr Andrea came over and put my number in that didn’t work but then Angel spoke up and said I can leave .. I wasn’t yelling or even causing a scene but I did tell her that wasn’t customer service . I have been coming to this location since they opened and never been so dissatisfied with rude disinterested and unmotivated employees like “Angel” horrible service
EXPENSIVE!!!One scoop of ice cream. $7+with tip and tax.Wow! Really???Family of 4 one scoop each figure $30 bucks. Wow
Joseph is a superstar! When we visited, it was very busy and he greeted every single customer with a smile and warm greeting. He was patient and informative too, answering questions and kindly changing course with customer selection changes. Give that man a raise!
One employee is great waiting on a line of 15 + while the other one is just worried about getting everything ready to end the shift that she can't help anyone waiting. Sad to say such bad work ethics 25 minutes later we get ice cream that the other employee had to weight everything before she could leave
Great Location and awesome employees
the ice cream 2 scoops, it was delicious
Went for birthdsay hot fudge sundae which I haven't had for a year. Couldn't wait. When I ordered it she asked me if I wanted whipped cream and of course. They had none made. She had to read a recipe and have help while my Hot Fudge turned into cold fudge. Told her we would come back when whipped cream was made and we did. The sundae of course was good but the people behind the counter need some better people skills.
Thank you for having vegan ice cream and sundaes! It's been too long<3
Fun place to take the kiddos! Plus it’s yummy!
Absolutely my favorite company AND ice cream!? The server was very respectful, pleasant and knowledgeable. I know it matters to some, so I will say that this particular location is owned by a Veteran.