Dylan was probably the most helpful employee I've ever come accross at any Jersey Mike's chain. He's the readon why I came back 2 days in a row and brought my friends. Not only was the food awesome but he took care of us like family and went above snd beyond for us even though he just met us. Go to this location and you'll have awesome subs and awesome service. Dylan is the man... you'll see. Give this man a raise! Not just in sandwiches, but in money and life and whstever else you can raise him with because he earns it day in and day out.
Great spot, service is fast and selection is awesome. I get the Italian, or the jersy shore you can't go wrong. Love the pepper spread. Professional vibe taking making sangwhiches Seriously. ?✌
Excellent customer service, the food is amazing. I love this place.
After spending $48.00 incl. A 20 % tip, I was very dissapointed, they thru some meet , no flavor at all, no lettuce, tomatoes etc, they just dont care, I guess I will go to the competition next
I love this place the food is fantastic they cut the meat as you order very friendly and nice
All the staff was cleaning, organizing, attending to customers in such an inviting way. One of the best run Jersey Mikes I have ever seen. All the staff was working well together and communicating. Not one staff member was standing around. Such a refreshing staff performance. All staff should be recognized
O.M.G! Ok, so yeah. Then there’s us newbies to this place. We had our “favorites” … but tonight, we decided to try you guys for the 1st time. ? I know, right??!?!??? We got a GIGANTIC, HUMONGOUS PHILLY CHEESESTEAK, to split. And a club to split tomorrow. Holy cow…. Best employees, best food… we are rubbing our happy bellies right now. ❤️
Subs are great ! Only big issue is ordering online NEVER get the orders correct!! Again ordered 5 subs online with DETAILED notes on what sub gets what and put names on each sub as instructed Easy!! Get home no names on the subs and 3 out of 5 subs were all wrong not kool when you pay good money and your order is always wrong ! Mistakes like this will chase your customers away fast or just go in person to baby sit your order!
Very rude, talked over me as I tried to say what I wanted. I teach so understanding me shouldn’t have been a problem. The problem was listening and paying attention by the employees.Never asked what I wanted on 2 subs. And all of a sudden they stated talking to another customer behind me as I stood at counter with meat being cut for 2 other subs. And I was telling them items wanted on 2 subs at the toppings part. And I looked up and my subs disappeared????These “children” who were more interested in taking with each other. Turns out somehow gave my order although half done to a customer who must have preordered their subs.When I was standing in front of the toppings not yet to cash register. Asking what just happened to my subs. The customer came back in and said not only wrong subs but also wrong toppings on 2 subs, NO toppings on 2 subs and missing a steak sub.The children completely lost now. Finally realizing what they just did handed me that order just returned and obviously opened by that customer. Reached back to items against the wall and without an apology handed her those.Then with my order opened, handled by the other customer especially with no gloves, out of the “sanitary” store and only partially complete. The person started to ring them up on the register, giving them to me exactly as the other customer just gave them back to them. Asked if I wanted drinks and couldn’t care less what just went on or the condition of my order.I asked for a manager and a kid named “Jay” said he was in charge couldn’t seem to comprehend any of the situation that was occurring. I asked for Jersey Mike’s customer service phone number. And was told “THEY ARE NOT ALLOWED TO GIVE IT TO CUSTOMERS”. I quickly Goggled it and sure enough NO customer service phone number listed anywhere for Jersey Mike’s.He offered a 10% discount. I still don’t think he cared or understood as I and 2 other employees tried(they seemed lost) to explain what just occurred my subs as there were given to another customer, unsanitary as the subs left the store, were opened and handled by the customer and possibly others, all subs halfway completed, not even sure if all were mine as I didn’t inspect them as I never thought they would try to just sell them to me and not even checked by an employee and they should have been thrown away plus this ordeal was over 30 minutes by then in an empty store when I arrived with plenty of employees. Just not caring about what they were being paid to do. It was not busy at 3:25 pm on a weekday.I should have read the reviews for this location. Better yet if Jersey Mike’s cared they should read them. Many don’t leave reviews just go somewhere else. Our local app “Nextdoor”, Also Cooper City, Davie, Yelp, Goggle and Facebook have real interesting reviews for this location. Being a few blocks from an High School, other schools, many developments and many other sub places Firehouse, Sublicous, DeSalvos, Subway, Publix, Target and many more within blocks. I have been to other Jersey Mike’s locations and NEVER seen nor experienced anything like this circus.The location has been opened long enough to have properly trained employees and management.After this mess and wasted time. I had to rush into Firehouse Subs who is right across the street. And took care of the order in a timely fashion. And every sub made exactly to order. And untouched by other customer’s hands.
Great subs, fresh and excellent value. The staff that works there are a excellent group of people. This is my go to sub shop. All jersey mikes are great but this particular location stands out. Keep up the great work and keep that staff around!!