ZERO NOT A ONE.I love my firehouse subs but not the policy they have for messing up orders...Today, I ordered a L. brisket cheddar cheese with no BBQ sauce. Got a L. brisket cheddar cheese LOADED with BBQ sauce. Went back and little did i know that they DO NOT do refund AND remake sandwiches. The employees NEVER specified this policy until after they already went ahead with a refund and I have a money off next order type deal pending on my account. I am grateful for my future order...However, I'm STILL stuck with a now very soggy bbq sauce because they don't remake sandwiches that they mess up on. :)
My husband & I have always enjoyed Firehouse, until recently when we dined in and witnessed a sandwich maker , with red shirt and glasses, at lunch time making sandwiches with gloves on and then pushing buttons on the register, with the same gloves on, then back to making sandwiches with same gloves. Disgusting! I already had my sandwich at this point and just threw it away. ?
Inclusive Learning Cooperative appreciates the fabulous lunch that was provided for our firefighter event today. EVERYONE enjoyed the event and the food. THANK YOU SO MUCH FIREHOUSE SUBS- CRESTVIEW
Despite being very busy and being seemingly understaffed today (as well as an employee quitting) my large order still came out timely and with no issues. I’m definitely coming again but I hope they get more employees for the sake of the current staff.
First time there.everyone friendly .place was clean.so was the bathrooms.the food was so so good.prices were alittle high compared to other places.all in all i will go back.
The food was a little slow but everything was correct and delicious.
My favorite sub shop in town. Don't reccomend the salads if that is somthing that you like but the subs are top notch. Lines are decently small and wait times should not be that bad.
Worker gave away free large sandwich,chips, drink to someone that talked to them over counter not even in line after I came in. Employee made sure that persons food was made first before mine and two other customers in front of myself. Guy stated he only had a 30 min lunch which is all I had and spent 20 min after my order for my food.
Coming from Texas, I had my doubts about three brisket. It was worthy of a sandwich chain.As for their mac and cheese, three cheese was good with different cheese profile. There noodles were under cooked. They also didn't fill the bowel. That was disappointing because it's $5 for a small bowl.Overall, I'd go back.
Best sub place I've ever been to!!!