I am conflicted. I waited in line for 30 minutes to get my food. 7 different vehicles left the drive-thru line because they were tired of waiting to order their food. I don’t know if it’s a staffing issue, but if you are short staffed then the Owner should consider coming in and helping their employees because these type of wait times for fast food are unacceptable. Or, consider changing your operating hours if you can’t afford to have employees here to meet customer needs. This isn’t the first instance that I have experienced this. The last 2 times I came here, it took me anywhere from 15-20 minutes to get my food.However, my food is always fresh and delicious. Also, the staff are considerate and constantly apologize for the wait times and never give me any kind of hassle when asking for extra sauces or if I need to make any changes to my order.Owner, get inside your store and HELP your employees. You have a great staff and great quality food but these wait times are going to kill you.
the gm was very nice the store is very clean I know he keeps the staff on point
Drive thru was fast and food was fresh and hot....what more could you ask for?
On point. Never have issues with accuracy. Sometimes out of items but they work with you to resolve that.
My favorite Burger King. They make the best Whoppers. I always stop in when passing through.
Needed something to tie us over until dinner. Fast friendly staff
Got nuggets agent didn't bother to give or ask what sauce. Had to ask for ketchup, not following bk website rule of free upgrades and this location wants to charge xtra for free website written upgrades.
Excellent staff. Great service!
The last two times I've been, I've been lucky enough to encounter the GM who is a dog whisperer. He was so nice and my pup, who is kind of afraid of people, let him pet her. She also may have gotten a few snacks out of it. Food was accurate and hot and fast. Thank you again, I wish I knew your name, Niceville will be lucky to have you when you go there. You made my (and Jodie's) day. Twice!
Slow service but food was fresh and hot.