Bad experience. we came in and ordered just two diet root beers. my fiance was given two cups to fill herself. when she go into the machine to try to do that, the giant root beer was out. she went back and explained that to the person at the counter and he had a little bit of an attitude with her. I didn't care for that at all. he eventually refunded our money and we left without drinks. but we're not going back here no way
The food wasn't the problem behind this review, it was the clerk's attitude that was so bad, we question whether we'd ever return to this location. I ordered 3 blizzards while presenting a very large coupon specifically discounting blizzards.. The tall girl taking my order rang up and provided change as if full price. She was busy making our items when I noticed the coupon was not applied. That's where it got interesting. My daughter said "excuse me we presented a coupon" for which the clerk said "no you didn't". I said it's right here on the counter at which she verbally acknowledged seeing (and actually physically pushed it back a few inches on the counter towards me and then said, "I didn't want to assume you wanted to use it." She told me she couldn't fix it and I could use the coupon on the next visit.. yeah, ok. DQ, I'll say this..you have a real winner working for you.
had a coupon to use so put it on the table in front of lady and told her we had a coupon. when we paid, the coupon was not added. we asked the lady and put the coupon where we left it, and she proceeded to move it back saying “it was actually here. and i didn’t want to assume you wanted to use it”.
Its dairy queen so its already good its clean and the service is fast
I think of dairy queen as a American Tradition! I really like it
Great desserts
Best experience of my life
Evening service is painfully slow. Sometimes 20+ minute wait with only a few customers inside. Girls are very kind but oh so slow to move. I will drive to lyons & sawgrass from now on.
Still the best ice cream cone around!
The owner is a very nice fella. Works hard, well spoken and polite. Love this place! Thank you for having Mother’s Day ice cream cake available on Mother’s Day. Love this guy!