I can't really discriminate against any coffee shop, coffee is my drug of choice and if you're serving it up, you better believe I'll be there. You could literally abuse me at the cash register and I will still wait for my coffee.
Starbucks coffee is not my favorite but I love the staff in this Starbucks.They are so nice, specially Sherry.5 stars for the staff.
Today I placed my order through the app. 10 minutes before getting to the store so I would just have to pick up and go to work. I was going to pick up a latte and a Sandwich, no big deal right?Once I get there they never asked me if I needed something, I had to ask for help.I gave them my name and they gave me the coffee and let me know that they will give me my sandwich in a moment.It wasn’t ready, they forgot to place the order. It took 15 minutes to give me a sandwich that you only have to microwave.I got late to my job.I understand that they have new hires, at the end of the day it’s not even the new hires fault, because, come on, how are you going to let the new hires by themselves?30 minutes since I placed the order for a microwaved sandwich and a coffee.Unbelievable.
The barista was so sweet he spelled my name correctly and told me to have A great night it made my night so much better!! Love this coffee shop
Had to wait for half an hour for my two Crosiants but they were well made and that’s why they got three instead of two stars.
Love the atmosphere here. Very laid back. Service is usually quick and always excellent. The staff is very friendly and upbeat...which is why i frequent here often and will continue keep coming back
My wife and I wanted to rest for a few minutes and have coffee and dessert, as always the attendant's offered great service with a smile, a good sign for our times, the food was good the service was great and the atmosfere excellent.
One of the most spectacular places we have ever been inside. Lunch was impressive! Arugula salad and Branzino as the entree. Perfectly prepared.
I go to Starbucks too often, way too often!!! If you were to currently compare the 20+ closest locations, one is way above the rest! Congrats to the team at 292 Miracle Mile.Throughout the challenges of the pandemic, the team has done a great job keeping us a bit safer with their protocols and asking customers to socially distance, while never compromising stellar customer service. The team is efficient!!! They address me by first name (yeah, I know our names are on the cups) but even when I haven't placed a mobile order. It makes you feel special, like at your favorite bar or restaurant. What makes the team unique is that they know so so so many of the regulars that come in by name. They also remember the special way we all order our beverages.Today, topped the charts - Cristina remembered that I was saving some stars to purchase a pound of Casi Cielo (our favorite) whenever it would be released this year. I didn’t think it would be in for a few more months. However, the coffee came in yesterday and Cristina had already set aside a pound for me with my name on it. Talk about bringing a tear to your eye - that is phenomenal customer service in one’s DNA!Day in and day out, Tay is an amazing supervisor who is always ensuring a great guest experience and provides real service recovery, when needed. I’m sure this location has much less service recovery than other locations – they always seem to be onboarding, training and improving the team. Cassidy and Sherry always remember those customizations that all of us pain in the a$$es order. I know I'm forgetting the names of at least three others of their A-Team to recognize - Sorry. In fact, they are all part of the A-Team.Thank you for making the daily infusion of caffeine such a great experience.
I came to this Starbucks on a Sunday that my wifi went out in my apartment. I got up to the counter and was shocked that I left my wallet at home (seriously) and Isa was very kind enough to comp me of it. Very nice gesture that went a long way for me. Life happens. Thank you Isa, great staff.Don't go in expecting to get free coffee now.... lol