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Lovely place with nice selection and staff, but the moment you have 4 loud guys having a conversation (and the patrons are usually very enthused), the entire room gets louder than a jet taking off. The place really needs some soundproofing, my ears are usually bleeding from the noise level after 20 minutes.
First time in Miami wanted to grab a cigar and get my afternoon work done. Found this place and love it! Busy atmosphere, friendly servers who helped in their humidor and I believe the owner was greeting all the customers classy place, asked me if I was good and connected on my laptop. Definitely will be back - and coming from cold winter Wisconsin the 70’s were also AWESOME
Great relaxing atmosphere
Loved it! Great environment and cigar selection. Gloria was such a great bartender; super sweet and very helpful. Definitely coming again!
Fantastic lounge w/ premium beverages and great servers! I'll definitely be visiting again!
I never leave bad reviews--in fact this is my first--but I was so unimpressed that I couldn't not say anything. Went in to buy two cigars as gifts. The employee working when I stopped in did not have a very good attitude and seemed annoyed when I asked her which were the most popular cigars. I wound up buying two cigars that she said were popular and then found out that they were the two that were not liked by the person I planned on giving them to. Called not even an hour later to see if I could exchange them for two other cigars of the same value and was very rudely told that I could not. That's something that would have been nice to know before I bought, by the way. Won't be buying from them again. I've been to other cigar stores where the customer service was excellent and the employees were actually willing to help. Do not recommend this place at all. -10/10 recommendation. Wish I could give it zero stars.
Perfect ambiance, the service is 100%, the bar has a great selection of whiskey tequila and bourbon... Great humidor with many cigar brands to choose from.
Great cigar selection and staff is knowledgeable and friendly.
First time coming to Galiano Cigar Room and we couldn’t have asked for a better experience. Thank you Paola & Melissa for making our first time memorable! It’s hard to find excellent service these days, we were even given a donut as a farewell treat.