I have been a customer for a long time and I pride myself in helping the local vendors. BUT I will no longer buy from China 1. The little young lady they have now is awful she needs a new job. Maybe she needs more training in what customer service means, but in the United States of America when you advertise something for Free that you get when you purchase something. It needs to be delivered, because if not it is called false advertisement. I don't understand that if a person forgets something or the restaurants system goes down why they can't call. They called for the credit cards they can call for anything else, but never again and I will continue complaining.
Let me start off by saying the girl that answers the phone has NO customer service skills! Next, the place smells.funny, but I still picked my food up. I ordered shrimp fried rice and crab Rangoon. I get in the car excited to eat the crab rangoon. It smelled funny, but still didn't stop me. Then, as I bite it, the I side was clumpy, sticky orange. No cream cheese, it was a discolored inside. Not to mention. The horrible taste in my mouth. I turned the car around so fast. When I showed the young lady she couldn't say ANYTHING!!!! I got my money back. People, beware! Check your food, smell it! I will NEVER EAT here ever again! They are serving old old old food! Sickening to say the least.
Terrible food preparation ,on top of that they don't give you what you pay for . I paid $10 for beef fried rice,plus $3 extra beef.upon arrival of my order I opened my dish too my surprise it wasn't but maybe 3 tea spoons of meat let alone the $3 extra I paid for .when I called too tell of my displeasure she assured me she put it together and personally put extra meat in.very rude toward their customers and they stretch the meat thin..I'll be reporting them too better buisness for sure .
We have been a customer for years. Food quality has gown way down lately. After tonight's overpriced and poor tasting meal, we have decided it will be our last from China 1.
There are FIVE other Chinese take out restaurants with the exact same menu within a mile of this place. Do yourself a favor and go to one of those instead.Let's play a game: If beef chow mein is beef and noodles, and chicken chow mein is chicken and noodles, what is vegetable chow mein? If you answered "just a take out box of soggy broccoli and NO NOODLES", then you'd be absolutely correct according to China 1. If you disagree and dare to ask them to correct their mistake of leaving the CHOW MEIN out of the "vegetable CHOW MEIN", they'll happily lecture you about how "chow mein doesn't always come in chow mein" (they seriously actually said this), and charge you an additional $3 to add noodles to your order of noodles with no noodles.For real, just drive 2 minutes to another place.
1st time ever...my dumplings were cold?
Good food be specific with your order
I was in the ? for days. Food was not fresh and I was served TAP WATER.
If I could give them a zero I would. I ordered a chicken with broccoli with extra sauce and 3 orders of pancakes. The first thing is the food tasted like there was a chemical. Whatever it was my mouth was burning. I now have a blister in my mouth.Second thing I barely got any sauce. The third thing is there broccoli was uncooked. Let's talk about the owner the owner is extremely rude I have her on video of how rude she was. She even called me crazyLOL She just kept yelling and yelling. I have been told numerous times by people in my apartment complex to stay clear of this because of the food. I will be staying with my favorite and best Chinese food here in Clearwater China Wok. Sadly they no longer deliver but I will for now on walk to them and get my food LOL
Ordered sweet n sour pork, got chicken. Didn't realize till I got home