Starbucks

1731 NE Pine Island Rd, Cape Coral - 33909
141 reviews
Coffee Shops Coffee & Tea Coffee
(239) 458-2869

I like this place. The staff is friendly, the place is clean, the food and drinks are good, and most importantly, they have big and comfy easy chairs!Why is the last so important? Because I got stuck here for over an hour due to a typical Florida downpour. And with my bad back and sciatica, having the extra cushioning made the difference between an hour+ of pain vs enjoyment. I also charged my phone.Definitely going back.

This place is going downhill fast! What’s the point of using Mobile Ordering if when you pull up all the doors are locked and your forced to use the drive thru that you are guaranteed to wait 20-30 mins. I go here everyday and lately there is always a problem. Never have classic syrup, never have large straws, the same drink I order every day is never consistent anymore always a hit or miss. The people who used to work here were always positive and happy but now you got people working here with an attitude acting like they hate their job. Not worth it anymore especially since the cost of all their coffee has increased again.

Rude staff who treats you like you’re dumb. Cross contamination for the vegans out there. Also know more than a dozen employees who have told me to stay away from there due to improper cleaning. Dirty and moldy nozzles. Canisters are moldy. Staff leaves dairy products out during rushes instead of of placing them back into the cooler. If you’re local you know there has been multiple times where the store was closed and it was because of covid which doesn’t surprise me given how dirty it is. As for the rude staff there’s a girl who doesn’t have a lick of customer service skills. My order is a trenta ice coffee black with a shot of espresso. I got it and it was tarnished by classic so I called in and Ashley (not the rude staff member) offered a replacement. Went back in, ordered, waited, was asked what If I was waiting for water or ice by the rude staff member I said ice and my ice coffee and she sneered while replying that wasn’t what I asked and walked away.Honestly drive the extra 2-5 miles and go to a different sbux or Dunkin across the street.

I don't agree with Starbucks policy to not serve law enforcement. I was here to buy anything; I was here with a friend who I haven't convinced yet to not ever shop at Starbucks again. If I could give them -stars I would. I used to spend over $150 here a month, but when they decided to go woke and anti-law enforcement I haven't been back since.

Super super slow even tho they had a ton of employees. One of my drinks was made quickly the other took forever. The guy making the drinks made 4 others drinks who came after me before making my 2nd drink.

Starbucks is always good. They were pretty busy when I went. They did a good job though of getting orders knocked out as fast as possible. It's always clean in there too. They are always busy because Starbucks does a good job in maintaining quality service and quality coffee, sandwiches and muffins too.

Okay, I wanted to see what all the hype was about. So I ordered the Venti iced late w/toasted hazelnut foam they didn’t have the foam, it was replaced w/something else not sure what it was. Had such a bad aftertaste & gave me bad sour coffee breath ?. I literally had to go 1 mile away down the road to Mky D’s to get a frappe to remove that icky bitter taste. I generally don’t go to Mky’s, but it was an emergency. This is only my opinion! I understand millions of u won’t agree & that’s fine. We’re all entitled to have an opinion. Personally, I’m not going to order that drink again. Especially if it’s just to be “trendy”

This Starbucks is one of the best places I've been to. The staff works hard for you and will help you if there is a problem with your order. It is always clean when I go inside. The management is always helpful also.

I love coming to this Starbucks. Everyone is friendly, quick, and they have always made my drink great. Plenty of seating for small meetings as well.

Jay and Crystal were super friendly and amazing while they made my coffee. Such a pleasure to see employees who take pride in their job and enjoy helping customers.