Not open 24 hours. Stopped by at 1145 and was closed. Probably the worst McDonald’s I’ve ever been too. Have had horrible experiences with service on more then one occasion. The Wendy’s down the street will get my money from now on.
I went through the drive thru last night. It was pretty busy but they only had one person working the window. They were in the process of closing down one of the lines, but things got really backed up, it was really slow, and they even skipped me when taking turns taking orders between the 2 lines. When I finally got to the window, I was told my order was $19+ and I had to tell her that it was supposed to be be $9+. She rechecked and said "Oh yeah, $9+." After I paid, I was handed my bag of food (just a burger and fries), and I sat there expecting my drink. She finally looked back and wondered what I was waiting for and I said I was supposed to have a medium Coke. She looked down at the counter at several drinks that were prepared already, just grabbed one and handed it to me. She did apologize for the confusion saying that she was the only one working the drive thru (including paying/order delivery). The worst part was that when I got down the road and drank some of the drink, I discovered that it was a Diet Coke, not regular Coke! Yuck! It was late (after 10PM) and I was too far away to turn around and go back to swap it.The only good part of the experience was that my burger and fries were fresh and hot, and my burger's special order was correct. But the service this time was dismal!
Every single time I come to this store there's a problem, without exception. I always go through the drive-through and something's always wrong. They always forget to give us the drink that comes with the happy meal, every single time. Their cheeseburgers are always smashed to hell. They forget sauces. And once I got a quarter pounder that looked like it had been broken apart and then tossed back on the bun. From now on I'll drive past this store to get to another one.
Me and my mother went to get something to eat before a hockey game when a young employee named Asia was at the 1st window, we drove up after giving our order and my mother didn't know if there was enough on one card so she handed it to her stating that. When it declined, my mother made a joking statement saying "I guess there wasn't enough on that one! I'll get another one" and handed it to her. Before she could, Asia said and I quote to another employee"it's her card, she's wasting our time acting stupid" This isn't acceptable to be rude about a customer right in front of them at the window. Please say she will at least get a warning about this
Excellent service, very quick getting my order and I had modified my order, so I expected to wait longer, didn’t have to. All the condiments I asked for were already in the bag. Food was HOT & FRESH!!!
We live down in valrico but we come down to this one because it seems like such an original McDonald's and the people that work there are a little bit nicer.... Never really have a problem at this one
I m a regular customer 3 to 5 times a week. The service thru the drive thru is. usually fast and accurate. .but this morning. Very slow .the guy or lady ? In the first window. Fail to acknowledge me. She was morning dreaming or i dont know what she was thinking ..i moved to the 2nd. Window and no one acknowledge me... Like i wasnt there ? I made eye contact with a heavy set red hair lady and. She turned the other way...finnally the same lady or man? From the first window came up to the window.. Very rudely. With loud voice ask me what you order? Huh? I was perplexed.? Well she says. We re all having a bad day? Very rudeli she gave me my food and slammed the window ..and left me at the window.. I motion to the heavy set red hair lady.she came up? And. I asked her hey. I need to pay. For my food.. She said oh we promoted you.. The. Worst visit to your mcdonald s and my last one too....
Closing manager female off of Gandy and inter bay blvd in tampa fl; tonight at 11:44pm cussed me out in front of my six year old daughter. Then refused to give me her first name.
Closing manager female off of Gandy and inter bay blvd in tampa fl; tonight at 11:44pm cussed me out in front of my six year old daughter. Then refused to give me her first name.
this McDonald’s location is super clean and fast. Our order was taken quickly and out within a minute while also hot and fresh. Love how it still looks old but is modern. The dining room is nice and the employees are super helpful. Love this place